Best Places to Work in IT 2010 Employer Profile

No. 24

University of Miami

Coral Gables, Fla. [South Atlantic]

Why you want to work there

Top 10 ranking: No. 5 for training, No. 5 for diversity The IT group at this Coral Gables, Fla., university jumped into action in the aftermath of the earthquake in Haiti, working around the clock to create a 25-station command center at the medical campus to support University of Miami doctors setting up a field hospital in Port-au-Prince. Other IT staffers worked with satellite telecommunications company Iridium to negotiate a plan to allow people to make free satellite phone calls to Haiti. Network engineers secured VoIP sets and routers from Cisco to be sent to Haiti. And the wireless team obtained a commitment from wireless vendor Meru Networks to install a wireless network at the field hospital in Haiti. New this year: A wellness program, launched last fall, aims to help employees reduce their risk of suffering serious illnesses by encouraging them to embrace healthy habits through education and care management, prevention and fitness programs. Program participants can receive discounts of up to $150 on their health insurance premiums. They also have access to free health coaching services, wellness assessments and preventive care, such as physical exams, immunizations and cancer screenings. The university's staff development and training team supports an online learning system known as Ulearn. Open to all employees in all departments, Ulearn offers dozens of courses in subjects such as organizational development (team-building and customer service), network development and leadership.

Rank by company size:
Large, No. 14

Employee Statistics

Total U.S.-based employees: 11,281

Total U.S.-based IT employees: 359

IT employee turnover in 2009: 5%

IT promotions in 2009: 2%


Training days offered per IT employee in 2009: 10

Training budget per IT employee in 2009: $3,000

Women in IT

Total percentage of women within IT: 32%

Percentage of IT managers who are women: 36%

Percentage of IT staffers (non-managers) who are women: 31%

Minorities in IT

Total percentage of minorities within IT: 72%

Percentage of IT managers who are minorities: 61%

Percentage of IT staffers (non-managers) who are minorities: 74%