Best Places to Work in IT 2009 Employer Profile

No. 30

Palmetto Health

Columbia, S.C. [South Atlantic]

Why you want to work there

This not-for-profit health care system in Columbia, S.C., strives to keep its workers in the know. The IT department distributes monthly reports with statistics on the help desk's performance in responding to user requests for support. In an effort to encourage all employees to get involved in cost-containment efforts, the CEO holds weekly meetings to help them understand the financial impact of state budget cuts, increases in interest rates and decreases investment revenue. The IT department holds quarterly forums to share updates on goals, recognize employees and communicate information about topics of interest. At IT department town hall meetings, the CIO engages in question-and-answer sessions to allow workers to voice concerns and opinions and to help them gain a deeper understanding of decisions that affect their work environment. A project dashboard keeps all teams informed about ongoing initiatives, resource needs and timelines to improve collaboration and ensure that resources are properly allocated so deadlines can be met. Palmetto's internal Leadership Development Institute conducts quarterly two-day workshops focused on leadership tools and skills. The institute also offers leadership development classes for employees at various levels.

Rank by company size:
Medium, No. 7

Employee Statistics

Total U.S.-based employees: 9,406

Total U.S.-based IT employees: 152

IT employee turnover in 2008: 7%

IT promotions in 2008: 14%


Training days offered per IT employee in 2008: 7

Training budget per IT employee in 2008: $1,502

Women in IT

Total percentage of women within IT: 51%

Percentage of IT managers who are women: 54%

Percentage of IT staffers (non-managers) who are women: 50%

Minorities in IT

Total percentage of minorities within IT: 20%

Percentage of IT managers who are minorities: 8%

Percentage of IT staffers (non-managers) who are minorities: 22%