Best Places to Work in IT 2017 Employer Profile

No. 2, Midsize

Credit Acceptance

Southfield, Mich. [North Central]
Credit Acceptance
Credit: Lauren Gibson

Why you want to work there

Tech employees at this Southfield, Mich., auto financing company are encouraged to offer solutions rather than waiting for work to come to them. IT teams partner with operations staffers to improve business processes, and the IT help desk wins top customer-satisfaction scores year after year. Credit Acceptance has a program called Workplace Heroes to honor employees who inspire their co-workers in and out of the office. Team-building activities include an annual summer picnic, Ping-Pong tournaments, Super Bowl pregame festivities and community service activities, including an employee-founded food bank.

Employee Statistics

Total U.S.-based employees: 1,610

Total U.S.-based IT employees: 139

IT employee turnover in 2016: 12%

IT promotions in 2016: 14%


Training days offered per IT employee in 2016: 3

Training budget per IT employee in 2016: $1,453

PTO and Healthcare

Days of paid time off after one year of service: 19

Days of paid time off after 10 years of service: 27

Percentage of employee health insurance premium paid by employer: 81%