Best Places to Work in IT 2016 Employer Profile

No. 2, Large


San Antonio, Texas [South Central]

Why you want to work there

Top 10 rankings: No. 10 for retention
Surveys show that USAA employees feel a sense of purpose and report high levels of job satisfaction because the San Antonio, Texas-based insurance company's mission is to serve military families. In 2015, as part of its commitment to military families, USAA again offered a veterans career development program called VetFIT, giving 28 former members of the armed services an opportunity to participate in a 12-week Java training course followed by a 10-week internship that has since led to jobs at USAA for all participants.

Employee Statistics

Total U.S.-based employees: 28,071

Total U.S.-based IT employees: 2,846

IT employee turnover in 2015: 9%

IT promotions in 2015: 20%


Training days offered per IT employee in 2015: 4

Training budget per IT employee in 2015: $1,507

PTO and Healthcare

Days of paid time off after one year of service: 26

Days of paid time off after 10 years of service: 31

Percentage of employee health insurance premium paid by employer: 85%