Best Places to Work in IT 2014 Employer Profile

No. 2, Large


San Antonio, Tex. [South Central]

Why you want to work there

Top 10 rankings: No. 6 for retention
IT staffers at this San Antonio-based provider of financial services for people in the armed services community feel good about the help they provide to military families. USAA campuses are dotted with fitness centers, health clinics, Starbucks coffee shops, relaxation lounges, child care facilities and cafeterias. Social events are held throughout the year; they include employee picnics and holiday parties and an annual luncheon honoring the nearly 10% of employees who have been with USAA for more than 25 years.

Employee Statistics

Total U.S.-based employees: 25,697

Total U.S.-based IT employees: 2,392

IT employee turnover in 2013: 4%

IT promotions in 2013: 17%


Training days offered per IT employee in 2013: 4

Training budget per IT employee in 2013: $3,076