

Bart Perkins
Contributing Columnist
Bart Perkins is managing partner at Louisville, Ky.-based Leverage Partners Inc., which helps organizations invest well in IT.

Lessons from a flight gone wrong
United Airlines’ mishandling of Flight 3411 provides powerful lessons on how to avoid creating a crisis.

H-1B: A good system gone bad
The H-1B visa has worthy goals but terribly flawed implementation. It’s time to fix it.

Lifelong learning is no longer optional
Organizations need to encourage employees to continue acquiring new skills throughout their careers.

Mapping: Disruption ahead!
What3Words brilliantly streamlines mapping but will require oversight if it becomes a government standard.

How to get beyond Finance vs. IT
IT leaders need to understand the financial policies that control the way IT buys infrastructure and systems.

Virtual reality is actually here
The applications of VR extend into nearly every sphere of life.

Outages at Delta and Southwest Airlines hold valuable management lessons
This summer’s outages at Delta and Southwest Airlines hold valuable management lessons.

Is your service center too dependent on technology?
Your customers are unlikely to be happy if second-level human support is nonexistent or just too hard to get to.

The guppies will get you
Inefficient practices that might seem insignificant can multiply to the point where they kill IT productivity.

4 keys to getting funding for your IT project
A compelling case can work even outside of the annual budgeting process. In most enterprises, there’s always money somewhere.

Red flags to look for when making a big IT purchase
If making a big buy is at all unusual for your team, you’re at a disadvantage to vendor salespeople who do nothing else. Here are some danger signs to look out for.