Susan Bradley

Contributing Writer

Susan Bradley has been patching since before the Code Red/Nimda days and remembers exactly where she was when SQL slammer hit (trying to buy something on eBay and wondering why the Internet was so slow). She writes the Patch Watch column for Askwoody.com, is a moderator on the PatchManagement.org listserve, and writes a column of Windows security tips for CSOonline.com. In real life, she’s the IT wrangler at her firm, Tamiyasu, Smith, Horn and Braun, where she manages a fleet of Windows servers, Microsoft 365 deployments, Azure instances, desktops, a few Macs, several iPads, a few Surface devices, several iPhones and tries to keep patches up to date on all of them. In addition, she provides forensic computer investigations for the litigation consulting arm of the firm. She blogs at https://www.askwoody.com/tag/patch-lady-posts/ and is on twitter at @sbsdiva. She lurks on Twitter and Facebook, so if you are on Facebook with her, she really did read what you posted. She has a SANS/GSEC certification in security and prefers Heavy Duty Reynolds wrap for her tinfoil hat.

Think twice before deploying Windows’ Controlled Folder Access

Time for a mid-year browser security check

Time for a mid-year browser security check

The browser has become central to how almost everyone uses a computer. And it needs to be as secure as possible to fend off attacks. Here's how to do just that.

Trouble with Windows? You have support options

Trouble with Windows? You have support options

Where you turn in case of problems with Windows depends on which version you're running, whether it involves a work computer or one at home, and whether you have IT help or you're on your own.

Before Patch Tuesday, a to-do list to avoid trouble

Before Patch Tuesday, a to-do list to avoid trouble

Whenever the second Tuesday of the month rolls around, Microsoft pushes out a raft of updates and patches for Windows users. What should users do to get ahead of any potential trouble?

After a Windows update, what should you expect?

After a Windows update, what should you expect?

For many Windows users, updates from Microsoft can mean a lot of things. But just what’s 'normal' and what should you really expect post-update?

Windows 11: Should you bypass the hardware block?

Windows 11: Should you bypass the hardware block?

Strict hardware requirements block many machines from upgrading to Windows 11. There’s a way around that block, but should you use it? Here’s what to consider.

Hey Microsoft! Is anyone there listening?

Hey Microsoft! Is anyone there listening?

The way changes, updates, tweaks and new features dribble out from Redmond can leave users frustrated. So why not just tell us clearly what you’re doing so the rest of us can focus on work?

Not all patching problems are created equal

Not all patching problems are created equal

Virtually every month, patches released by Microsoft come with unexpected side effects that have to be mitigated. But not everyone will be affected — and those that are won’t always be hit the same way.

Just what does Windows 11 bring to the table?

Just what does Windows 11 bring to the table?

For many enterprise users (with the right Windows licensing) Windows 11 offers a number of security upgrades. But for more regular users, those tools may not be available.

Want a good Windows experience? Focus first on hardware

Want a good Windows experience? Focus first on hardware

There are a variety of versions of Windows 10 and 11 available, and picking the right one depends on your security needs. But first, don’t skimp on hardware.

Printer setup problems? There’s got to be a better way.

Printer setup problems? There’s got to be a better way.

It’s not always easy to get a printer connected to your network and working reliably. So why are printer makers complicating things now by requiring smartphone apps to even get started?

When humans make tech mistakes

When humans make tech mistakes

Just because a vendor has a good track record doesn't mean they can't make mistakes that could lead to data loss. After all, tech vendors are human, too.

What to do about IE and .NET?

What to do about IE and .NET?

Internet Explorer is soon to be retired, and older versions of .Net are about to run out of support. But that doesn't mean Windows users should start deleting things right now.

When it comes to Windows, out with the old, in with the…what?

When it comes to Windows, out with the old, in with the…what?

The arrival last year of Windows 11 has prompted a lot of Windows users to think about upgrades — and what can actually meet their technology needs. Some thoughts on what works and what doesn’t.

On browsers and bugs

On browsers and bugs

While most computer users focus on desktop and mobile device patches, it’s important to make sure browsers are kept up to date as well.

Microsoft, its partners, and the ‘last-mile problem’

Microsoft, its partners, and the ‘last-mile problem’

Microsoft recently unveiled changes to its partner program that shift the emphasis from customer to support to sales, sales, sales.

Do you know where your software comes from?

Do you know where your software comes from?

As the world watches what's happening in Ukraine, computer users are thinking more about the software and hardware they use — and where it comes from.

Change my password? AGAIN?

Change my password? AGAIN?

It’s not unusual for companies to require password changes routinely. But that doesn’t do as much for security as most people think; multi-factor authentication is a better option.

In a time of war, it’s important to stay secure

In a time of war, it’s important to stay secure

With the Russia-Ukraine conflict under way, cyberattacks are likely to emerge. That's why it's important to take steps now to make sure your hardware is secure.

No, Microsoft, don’t require an account to set up Windows 11

No, Microsoft, don’t require an account to set up Windows 11

A recent preview build of Windows 11 makes an unwelcome change: it mandates a Microsoft account when installing even Windows 11 Professional. But not everyone wants or needs an account.

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