Michael deAgonia
Contributing Writer
Michael deAgonia, a contributing writer for Computerworld, is a computer consultant and technology geek who has been working on computers since 1993, with an emphasis on Macs, macOS, and iOS.
How to securely erase an iPhone in just 3 steps
Apple makes it relatively easy to wipe data from an iPhone, but there are several steps to consider before you erase everything. Here’s what to do.
Review: The iPhone X is the best phone for business, period.
Apple's new iPhone X sets the scene for the next decade of iPhone development with a host of futuristic technologies. While expensive, it is the best smartphone available today.
![Apple's Face ID [The iPhone X's facial recognition tech] explained](https://images.idgesg.net/images/article/2017/09/truedepth-iphone-x-100735946-small.3x2.jpg?auto=webp&quality=85,70)
Apple's Face ID [The iPhone X's facial recognition tech] explained
One of the hallmark features of Apple’s cutting-edge iPhone X smartphone – Face ID – replaces Touch ID for unlocking the device and for mobile payment authentication. Here's what it does and why it's more secure than Touch ID.
How to restore an iPhone and use recovery mode
To restore a balky iPhone, you’ll need iTunes on a computer, a backup of your device’s data and apps and – if you want get really granular – a downloaded .ipsw file. Here’s how to proceed.
iCloud security: How (and why) to enable two-factor authentication
Apple’s iCloud is used for everything from storage to syncing to verifying purchases from the App Store and iTunes. That’s why you should keep it as secure as possible. Here’s how.
How Apple iCloud works (and what to do when it doesn’t)
Apple’s cloud-based storage, backup and syncing service is the glue that connects iOS and macOS and makes everything work seamlessly. For those times when problems arise, we have the answers on how to fix things.
How to use the Files app in iOS 11
One of the biggest changes in Apple’s new mobile OS involves how documents are handled; for the first time, iOS 11 gets a Finder-like system.
Apple's iOS 11 adds macOS-like features for better productivity
iOS 11 brings new features, UI polish and refinements to Apple’s mobile OS. When it's released this fall, productivity should go up -- especially for iPad users in the office.
It’s not game over for Apple TV -- yet
The Apple TV is an interesting product in the company's line-up, a potential trojan horse into millions of homes. But it's falling behind the times.
Why Apple won’t ditch Lightning for USB-C in the next iPhone
Apple no doubt has big plans for its upcoming iPhone, but eliminating the Lightning connector and replacing it with USB-C isn't among them.
Hands on: Apple's AirPods are indeed 'magical'
The ads for Apple’s new wireless earphones say they're wireless, effortless, magical. As grandiose as that sounds, it's pretty much true.