Lucas Mearian
Senior Reporter
Senior Reporter Lucas Mearian covers Windows, Future of Work issues, mobile, AI in the enterprise, and healthcare IT.
Q&A: Schneider Electric CIO talks IT staffing, sustainability, and digital transformation
Bobby Cain recently took over as Schneider Electric's CIO for North America and immediately faced many of the same issues other tech firms routinely address. To address them, he says, the role of a CIO must change.
Are tech firms really firing their IT workers? No.
Headlines about 'tech' layoffs abound, but the reports can be misleading. While Big Tech companies may be letting workers go, the layoffs aren't dominated by IT talent firings. In fact, there are fewer IT workers than job openings — a...
Q&A: Allstate HR exec on the rise of remote work: 'The world is changing….'
During the COVID-19 pandemic, Allstate sent 40,000 workers home. Even now, it hasn't required them to return to the office. In fact, it took a new tack to creating company culture and workforce efficiency.
Microsoft touts new GPT-powered chatbot for Dynamics 365 CRM, ERP apps
A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat threads and documents.
How AI can help find new employees
Artificial intelligence can help hiring managers and recruiters discover talent, reducing the time it takes to get them onboard a company. But there are risks associated with a process often automated by a chatbot.
Bad onboarding can lead to high quit rates for new workers
A large percentage of employees are disatisfied with their experience of joining a company, and a recent survey shows nearly half of new hires plan to quit soon after joining a company. That's especially true for remote workers.
Q&A: ChatGPT isn't sentient, it’s a next-word prediction engine
Consulting firm Ernst & Young is already educating clients on how to create business models around generative AI engines like ChatGPT. But the heavy hype is creating unrealistic expectations, says Dan Diasio, EY's global artificial...
Skills-based hiring continues to rise as degree requirements fade
A growing number of organizations are dropping traditional college degree requirements in favor of skills gained through alternative methods — and soft skills that are more innate than learned.
As four-day workweek trial ends, most companies stick with the change
The world's largest study on a four-day work week found company revenue went up while sick days taken and employee burnout went down.
Job seekers are using ChatGPT to write resumes — and nabbing jobs
Increasingly, AI-generative technology is being used to create resumes — and according to a new survey, it often helps its users land a new job.
Q&A: What happened when a customer support company upgraded some features to ChatGPT?
Fergal Reid, director of machine learning at Intercom, whose customer support software is used by 25,000 enterprises, just rolled out some new features for clients powered by ChatGPT. It turns out that there are still some things to...
Most in-demand skills for 2023, according to LinkedIn
The online job and social site listed the top skills in areas such as IT, as well as engineering, recruiting, sales, and marketing.
How enterprises can use ChatGPT and GPT-3
Chatbot platforms like ChatGPT and GPT-3 can be valuable tools to automate functions, help with creative ideas, and even suggest new code and fixes for broken apps. But precautions are needed before companies move too fast.
Google Maps gets more immersive live views, even from above
Google unveiled a slew of upgrades involving search and Google Maps, including a new live view feature that lets users point a mobile device's camera for detailed location information and directions in real time.
Microsoft Bing is about to get chatty with OpenAI
Microsoft, in partnership with OpenAI, launched an upgraded AI-powered Edge browser and Bing search engine that users can chat with and receive essay-like answers similar to what ChatGPT produc
Q&A: Fintech expert: digital wallets need this tech 'magic' or they'll fail
Wells Fargo & Co., Bank of America, JPMorgan Chase, and four other financial services firms plan to launch a new digital wallet in 2023. But a long-time fintech expert said there's little chance of success if they don't embrace the...
ACLU, public defenders push back against Google giving police your mobile data
Geofence warrants that allow law enforcement to collect location data on mobile device users for criminal probes are under attack by civil rights groups and public defenders; they say the warrants are fishing expeditions that expose...
The Great Resignation: Where did the millions who quit their jobs go?
Tens of millions of people quit work during the pandemic and continue to do so even now. A recently released survey shows they're not unhappy with their choice to leave.
Study: When employees don’t have to commute, they work
A new report by the National Bureau of Economic Research shows the majority of time saved by working from home and avoiding office commutes goes toward increased productivity.