Lucas Mearian
Senior Reporter
Senior Reporter Lucas Mearian covers AI in the enterprise, Future of Work issues, healthcare IT and FinTech.
Teaching AI to behave is the fastest-growing career skill
Generative AI platforms require tailoring for specific tasks — and it's that skill employers are seeking in new employees or in opportunities to upskill current workers.
Prisma chief med officer: AI offers ‘tremendous opportunities’ but shouldn’t replace doctors
As he investigates possible uses for AI deployment in a healthcare network, Dr. Drew Albano sees opportunities to improve healthcare and reduce administrative burdens — as well as dire consequences if it's not used for the right...
Q&A: How Discover Financial Services created an AI governance council
Discover is exploring how it can use AI to create efficiencies, but in a heavily regulated industry, protecting sensitive customer data always comes first. Here's how the firm worked to ensure AI's safe but productive use.
Here’s where more than half of organizations are piloting generative AI
A new Gartner poll reveals that genAI technology is being deployed by organizations for three key business processes, while a Google Cloud poll shows enthusiasm for AI tools among developers.
Faced with back-to-office mandates, employees are ‘coffee badging’ office visits
Many employees are doing the bare minimum to satisfy in-office requirements, simply showing up long enough to get credit for being there before returning home to work.
With AI, there’s a trust gap based on gender, age
Two recent surveys point to a lack of confidence in AI, and an outright fear it will replace workers' jobs.
Meta challenges ChatGPT with chatbot, OpenAI fires back with new features
Meta this week unveiled a new chatbot connected to the Bing search engine that can have a conversation with a user and create images based on textual inputs.
Chip industry strains to meet AI-fueled demands — will smaller LLMs help?
Large language models are growing in size, as is the number of companies using generative AI technology. The more the models grow, the more CPUs they consume — exacerbating an already-strained chip supply chain.
Q&A: How one CSO secured his environment from generative AI risks
Having a plan in place before deploying genAI for software product development and employee assistance tools is critical, says Navan CSO Prabhath Karanth. Otherwise, the threat potential is high.
ServiceNow embeds AI-powered customer-assist features throughout products
ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search functions.
Google adds its Bard chatbot to Gmail, YouTube, Docs and other apps
Google is challenging Microsoft and ChatGPT for the top spot in generative AI technology with an assistant designed to handle any number of business and consumer tasks.
Experts: 'Quiet cutting' employees makes no sense, and it's costly
The recent trend of reassigning employees into roles designed to push them to quit could ultimately cost your company more money — and damage internal morale.
AI language models need to shrink; here’s why smaller may be better
Large language models (LLMs) used for generative AI tools can consume vast amounts of processor cycles and be costly to use. Smaller, more industry- or business-focused models can often provide better results tailored to business...
HP exec: There’s no going back to the pre-pandemic workplace
Unlike many companies mandating a return to office, HP has settled on a more relaxed view of hybrid work, enticing workers to come in with the latest technology and letting them and their managers choose when they need to be in the...
Q&A: What ChatGPT Enterprise means for AI business adoption
ChatGPT Enterprise will likely spur greater adoption of generative AI technology by addressing two of the main concerns businesses have: security and privacy. Claire Trachet, CEO of tech business advisory firm Trachet, talked about...
US Copyright Office opens inquiry into laws needed to rein in genAI
The agency move is part of an ongoing effort to gather public feedback on why AI can sometimes flagrantly use copyrighted materials to produce content. The agency plans to hand over its findings to Congress.
As UAW seeks 4-day workweek, the idea gains ground with US workers
The United Auto Worker union's push for a four-day workweek, among other negotiation demands, indicates the idea is gaining traction among both workers and employers.
OpenAI launches ‘enterprise-grade’ ChatGPT
OpenAI said the newest version of its ChatGPT service comes with enterprise-grade security and privacy features.
The most in-demand AI skills — and how companies want to use them
Studies from job listings and professional networking sites detailed the top attributes would-be hires are highlighting and companies are seeking. No surprise: various AI skills top that list.