

Lucas Mearian
Senior Reporter
Senior Reporter Lucas Mearian covers Windows, Future of Work issues, mobile, AI in the enterprise, and healthcare IT.

OpenAI's ChatGPT gets support for a dozen application plug-ins
The plug-ins will enable companies to offer the AI-based natural language processor for their products, allowing users to ask detailed questions and get human-like answers.

Q&A: Univ. of Phoenix CIO says chatbots could threaten innovation
CIO Jamie Smith's engineering team is building out a skills inference model using generative AI technology. But he's also concerned that if chatbots are allowed to replace IT workers, originality will die.

How to train your chatbot through prompt engineering
While most large language models like OpenAI's GPT-4 are pre-filled with massive amounts of information, 'prompt engineering' allows generative AI to be tailored for specific industry or even organizational use.

Microsoft: 365 Copilot chatbot is the AI-based future of work
Microsoft today demonstrated the many uses of its new 365 Copilot chatbot based on GPT-4, and the company introduced a new generative AI-based feature called Business Chat.

OpenAI unveils GPT-4, a new foundation for ChatGPT
GPT-4 promises to open up new use cases for OpenAI's chatbot technology, enabling visual and audio inputs.

Government-backed digital money to represent $213B in payments by 2030
Digital currencies backed by government banks still face a mountain of challenges before they'll be ready for prime time, but 114 countries are involved in various projects, either in the planning stage or all-out pilots.

How many jobs are available in technology in the US?
Tech sector unemployment crept up in February, but was still well below the US national average — and tech job openings continued to far outpace available talent.

Q&A: Schneider Electric CIO talks IT staffing, sustainability, and digital transformation
Bobby Cain recently took over as Schneider Electric's CIO and immediately faced many of the same issues other tech firms routinely address. To address them, he says, the role of a CIO must change.

Are tech firms really firing their IT workers? No.
Headlines about 'tech' layoffs abound, but the reports can be misleading. While Big Tech companies may be letting workers go, the layoffs aren't dominated by IT talent firings. In fact, there are fewer IT workers than job openings — a...

Q&A: Allstate HR exec on the rise of remote work: 'The world is changing….'
During the COVID-19 pandemic, Allstate sent 40,000 workers home. Even now, it hasn't required them to return to the office. In fact, it took a new tack to creating company culture and workforce efficiency.

Microsoft touts new GPT-powered chatbot for Dynamics 365 CRM, ERP apps
A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat threads and documents.