Guy William Clinch

Opinions expressed by ICN authors are their own.

Guy Clinch is the principal member of Guy Clinch Consulting. He has 30 years of industry experience and has held positions at Avaya, Lucent Technologies and AT&T.

The mission of Guy Clinch Consulting is to help an ecosystem of technology and go-to-market companies to better serve the needs of their customers. Guy serves on numerous industry panels and committees. He is a life member of the National Association of State Technology Directors, which is an honor awarded to him for his years of service and innovation with the organization.

Guy served as past chair of the Corporate Affiliate Council and in other executive roles as commercial partner of the National Association of State Technology Directors. Other organizations Guy has served include the Association of Public Safety Communications Officials International and the National Emergency Number Association. For many years, Guy was the Avaya champion of the International Alliance of Avaya Users Contact Center Council. He is a graduate of Salem State College and the Harvard University Extension School.

The opinions expressed in this blog are those of Guy Clinch and do not necessarily represent those of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

Cisco and the circle of corporate life

Cisco and the circle of corporate life

Business history, including those of IBM and Lucent, has taught us many lessons. Scenarios seem to repeat and could impact Cisco.

Unified Communications: Communications, yeah. Unified? That's questionable

Unified Communications: Communications, yeah. Unified? That's questionable

The term unified communications might have been a prediction of where the market would trend, but we never quite got there and are farther away than ever today.

The Netflix Effect and the API Effect: Parallel paths to disruption?

The Netflix Effect and the API Effect: Parallel paths to disruption?

Will the API Effect be as disruptive as the Netflix Effect and fundamentally change how enterprise organizations obtain and use communications applications?

Cajun redux? Avaya’s focus on data networking misses the mark

Cajun redux? Avaya’s focus on data networking misses the mark

Avaya needs to focus on what the majority of its customers care about: team and customer engagement solutions.

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