Gregg Keizer

Senior Reporter

Gregg Keizer covers Windows, Office, Apple/enterprise, web browsers and web apps for Computerworld.

Windows 10 update (and retirement) calendar: Mark these dates

Windows 10 update (and retirement) calendar: Mark these dates

Microsoft is releasing new versions of Windows 10 on a set schedule – and just as regularly retiring older versions from support. Here are all the dates you need to know about through Windows 7's retirement in 2020 and beyond.

With Windows 10 1809 re-release, Microsoft decides not to cheat on promised support

With Windows 10 1809 re-release, Microsoft decides not to cheat on promised support

By acting as if the Windows 10 rollout delay had not happened, Microsoft ensured that users will generally get the support timeline they expect.

Microsoft takes second swing at Windows 10 1809, re-issues troubled upgrade

Microsoft takes second swing at Windows 10 1809, re-issues troubled upgrade

The 'October' update rollout was put on hold for 38 days after a file-deletion bug caused problems.

Windows 10 rollout snafu: Day 37

Windows 10 rollout snafu: Day 37

Microsoft's fall feature upgrade, released on Oct. 2, was pulled from distribution four days later. The company has yet to restart the release.

Microsoft's strategy: Force enterprises to buy every traditional Office upgrade

Microsoft's strategy: Force enterprises to buy every traditional Office upgrade

The company continues to find new ways to push companies to embrace Office 365 – and keep the money rolling in for Redmond.

Chrome to hit sites dealing 'abusive experiences' with total ad blockade

Chrome to hit sites dealing 'abusive experiences' with total ad blockade

Google's Chrome 71 browser, due out in early December, will target particularly onerous websites by blocking ads.

Macs, iPads, price hikes and the enterprise alternative

Macs, iPads, price hikes and the enterprise alternative

Although Apple now claims an active installed base of 100M, that doesn't mean the company's computers and mobile devices represent a real alternative to Windows.

As Windows 10 delay continues, support shortfall grows

As Windows 10 delay continues, support shortfall grows

Microsoft stopped distribution of the OS earlier this month after a file-deletion bug caused problems for users; with October almost over, the rollout delay could disrupt scheduled support timelines.

Microsoft hikes Office 2019 retail prices by up to 10%

Microsoft hikes Office 2019 retail prices by up to 10%

The move is seen as yet another push by the company to steer customers to Office 365, which is sold on a subscription basis and is more lucrative for Microsoft long term.

Windows revenue remains in a $4.6B rut

Windows revenue remains in a $4.6B rut

Microsoft's quarterly earnings this week showed that while commercial sales of Windows 10 PCs are on the rise, consumer interest remains slack.

Mozilla turns to new revenue streams from VPN, Amazon

Mozilla turns to new revenue streams from VPN, Amazon

The Firefox browser maker has teamed with Swiss firm ProtonVPN to offer VPN services to users; each company gets a cut of the revenues from those who sign up.

What's in the latest Firefox update? More anti-tracking and money-making (for Mozilla) searches

What's in the latest Firefox update? More anti-tracking and money-making (for Mozilla) searches

Firefox 63 for Windows, macOS and Linux boosts the browser's 'Enhanced Tracking Protection' to help block tracking cookies.

Microsoft releases Exchange 2019 – but there's no way to deploy it

Microsoft releases Exchange 2019 – but there's no way to deploy it

Exchange 2019 was one of four Office-related server products to go final on Oct. 22; because Windows Server 2019 remains in software purgatory, Exchange 2019 can't be used, or even tested.

Windows Server 2019 remains in release limbo

Windows Server 2019 remains in release limbo

Distribution of Windows Server 2019, the on-premises, perpetual-license successor to Server 2016, stopped at the same Microsoft yanked Windows 10 version 1809.

1,500 Windows 10 Insiders may have been bitten by file-deletion bug

1,500 Windows 10 Insiders may have been bitten by file-deletion bug

The bug, which forced Microsoft to pull the Windows 10 1809 feature upgrade from distribution, showed up during Insider testing before the OS was released.

Critics warn Microsoft it needs to fix broken update process

Critics warn Microsoft it needs to fix broken update process

Microsoft's decision this month to stop distribution of the fall feature upgrade to Windows 10 is only the latest sign of a broken update process. Upset users want that fixed.

Paul Allen, Microsoft co-founder, dies at 65

Paul Allen, Microsoft co-founder, dies at 65

'Personal computing would not have existed without him,' Bill Gates said of his one-time colleague.

Big browsers to pull support plug for TLS 1.0 and 1.1 encryption protocols in early '20

Big browsers to pull support plug for TLS 1.0 and 1.1 encryption protocols in early '20

TLS is the successor to the better-known SSL (Secure Socket Layer) encryption protocol; both are used to secure data communications between browsers and the destination server.

3..., 2..., 1? How complaints tamed Microsoft's aggressive feature upgrade strategy

3..., 2..., 1? How complaints tamed Microsoft's aggressive feature upgrade strategy

Microsoft has constantly shifted its release and support timeline for Windows 10, responding to concerns and complaints from users. Here's how the OS strategy has changed, and what may be coming next.

Microsoft cautiously restarts Windows 10 1809 upgrade distribution

Microsoft cautiously restarts Windows 10 1809 upgrade distribution

The rollout was halted after a bug wiped out some users' files; Microsoft ackowledged that the lost data may not be recoverable.

Load More