Charlotte Trueman

Staff Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, future of work and issues around diversity and inclusion in the tech sector.

IBM, Maersk scuttle blockchain-based TradeLens supply chain platform

IBM, Maersk scuttle blockchain-based TradeLens supply chain platform

IBM and Maersk are closing TradeLens by the first quarter next year, after the blockchain-based supply chain service failed to attract enough users to be commercially viable.

HP to cut up to 6,000 staff in plan to mitigate PC market softness

HP to cut up to 6,000 staff in plan to mitigate PC market softness

Posting an 11.2% decline in quarterly revenue as the PC market continues to experience a downturn, HP said it would cut staff, joining other manufacturers that are resorting to job cuts to navigate the financial challenges this year.

Zoom sales growth slows as online business slumps in post-pandemic era

Zoom sales growth slows as online business slumps in post-pandemic era

As organizations continue to push for the return of in-person work, Zoom’s earnings show the company has challenges in the post-pandemic business landscape, even as enterprise sales stay steady.

Autumn Statement: UK gov't tax reform, new regulations hit tech sector

Autumn Statement: UK gov't tax reform, new regulations hit tech sector

In his Autumn Statement, the UK’s new chancellor, Jeremy Hunt, unveiled a slew of new measures to boost regulation, investment and innovation in the country’s tech sector.

Offboarding processes pose security risks as job turnover increases: Report

Offboarding processes pose security risks as job turnover increases: Report

Research from YouGov finds that poor offboarding practices across industries including healthcare and tech are putting companies at risk, including for loss of end-user devices and unauthorized SaaS application use.

As remote work gains favor, employees' relationships to their jobs are in flux: Report

As remote work gains favor, employees' relationships to their jobs are in flux: Report

New research from collaboration platform Miro has found that employee priorities are changing, with clear generational divides emerging when it comes to deriving value from work.

Cloud, services to fuel 3.7% jump in EMEA IT spending in 2023: Gartner

Cloud, services to fuel 3.7% jump in EMEA IT spending in 2023: Gartner

Spending on cloud and IT services will drive IT spending in EMEA to $1.3 trillion in 2023, offsetting a slump in the demand for personal devices, Gartner says.

Zoom focuses on email and contact center integrations at Zoomtopia 2022

Zoom focuses on email and contact center integrations at Zoomtopia 2022

After becoming the darling of the videoconferencing world during the pandemic, Zoom is now continuing to set its sights on adding new innovations to its wider collaborative offerings.

UPDATE: Meta confirms it will cut thousands of jobs
Updated

UPDATE: Meta confirms it will cut thousands of jobs

After seeing its global workforce grow by almost 70% during the pandemic, Meta’s increasingly poor financial outlook is about to result in job losses.

How to deal with application downtime

How to deal with application downtime

Meta just suffered two major outages in a week: What can organisations do to ensure their customers aren’t confronted with service outages?

Location flexibility linked to improved organizational outcomes

Location flexibility linked to improved organizational outcomes

Atlassian’s 2022 State of Teams report shows that providing workers with location flexibility leads to improved wellbeing, innovation and organizational culture.

 Black women make up only 0.7% of the UK’s technology workforce: Report

Black women make up only 0.7% of the UK’s technology workforce: Report

A new joint report from Coding Black Females (CBF), and BCS, The Chartered Institute for IT, lays bare the reality of working in the UK tech industry for Black women.

Rising cloud revenue helps soften Microsoft’s growth slowdown

Rising cloud revenue helps soften Microsoft’s growth slowdown

Ongoing macroeconomic factors coupled with the continued decline in personal PC sales has caused Microsoft’s revenue growth to slump.

Cisco Webex supports hybrid work with new collaboration capabilities

Cisco Webex supports hybrid work with new collaboration capabilities

At the 2022 WebexOne event, Cisco announces a slew of new innovations, including a brand-new whiteboarding app and audio watermarking to better protect in-meeting conversations

Google opens up Workspace with slew of third-party integrations

Google opens up Workspace with slew of third-party integrations

Google is moving to make its Workplace collaboration and productivity software an open platform, tamping down IT manager concerns about vendor lock-in.

Tableau re-engineers dashboards, adds new analytics tools for business analysts

Tableau re-engineers dashboards, adds new analytics tools for business analysts

In its latest update, Tableau offers new dashboard, data model, predictive, and other capabilities to make it easier and faster for users to uncover data insights for business, while optimizing performance and cost.

Being back in the office is not making UK workers more productive: report

Being back in the office is not making UK workers more productive: report

Despite UK workers spending an average of three days a week in the office, new research from Slack research has found that the majority don’t believe it's where they’re most productive.

Microsoft relaunches Syntex with broad set of AI-based content management tools

Microsoft relaunches Syntex with broad set of AI-based content management tools

Defining a new category of technology labeled “content AI,” Microsoft has relaunched Syntex with a set of artificial intelligence and low-code tools to automate content creation, indexing, and discovery.

Asana boosts goal tracking, resource management, and security

Asana boosts goal tracking, resource management, and security

The new capabilities include the launch of enterprise-grade Goals and new security features to give organizations the tools to audit information and flag vulnerabilities.

EU-US data sharing agreement: Is it a done deal?

EU-US data sharing agreement: Is it a done deal?

With both Privacy Shield and Safe Harbor having been previously struck down by legal challenges, experts question whether US President Biden’s executive order implementing the new Trans-Atlantic Data Policy Framework will stand up to...

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