Charlotte Trueman

Senior Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, future of work and issues around diversity and inclusion in the tech sector.

UK workers suffer productivity drain due to poor hybrid work policies: Report

UK workers suffer productivity drain due to poor hybrid work policies: Report

New research carried out by Slack has found that employees are spending more time in meetings than before the pandemic, but are less connected and productive as a result

UK data regulator issues warning over generative AI data protection concerns

UK data regulator issues warning over generative AI data protection concerns

The UK's Information Commission’s Office reminds organizations that data protection laws still apply to unfiltered data used to train large language models.

Microsoft offers to change cloud licensing practices to avoid EU antitrust probe, says report

Microsoft offers to change cloud licensing practices to avoid EU antitrust probe, says report

After European cloud vendors filed a formal complaint with the European Commission in 2022, Microsoft is reportedly seeking to reach an agreement before an investigation is launched.

UK government’s AI strategy to rely on existing regulations instead of new laws

UK government’s AI strategy to rely on existing regulations instead of new laws

In its white paper outlining its policy on AI regulation, the UK government has called for “responsible use” while avoiding the introduction of what it calls innovation-stifling “heavy-handed legislation.”

Asana launches prediction-based AI tools to improve decision making

Asana launches prediction-based AI tools to improve decision making

Work management platform Asana has announced a host of self-described “pre-AI” tools that focus on predictive AI, staying clear of generative AI capabilities associated with ChatGPT.

Microsoft rearchitects Teams to make it faster and smarter

Microsoft rearchitects Teams to make it faster and smarter

Microsoft said the collaboration platform — notorious for its high CPU usage — will be “twice as fast while using half the system resources.”

Zoom adds generative AI to Zoom IQ; partners with OpenAI

Zoom adds generative AI to Zoom IQ; partners with OpenAI

Zoom announced a new host of AI-backed capabilities for its “smart companion” tool, doubling down on its CEO’s promise of helping customers benefit from the technology.

Microsoft customers locked out of Azure and M365 services due to geolocation error

Microsoft customers locked out of Azure and M365 services due to geolocation error

Microsoft was forced to apologize on Thursday after implementing a change that saw customers around the globe unable to access its services.

Microsoft launches collaboration app Loop

Microsoft launches collaboration app Loop

After almost a year in beta testing, Microsoft has made Loop publicly available, with new Copilot integration available in private preview.

Canva adds AI-powered design tools to its Visual Worksuite

Canva adds AI-powered design tools to its Visual Worksuite

The visual communication software suite has released a number of new tools, with the aim of making the design process more efficient through AI and centralized content creation hubs.

UK to challenge governments that use tech for 'tools of oppression'

UK to challenge governments that use tech for 'tools of oppression'

The new International Technology Strategy outlines global collaboration efforts and provides a roadmap for helping the UK reach 'tech superpower status' by 2023.

UK Spring Statement: Gov't pledges incentives for AI and quantum development

UK Spring Statement: Gov't pledges incentives for AI and quantum development

In his spring budget, Chancellor Jeremy Hunt announced a range of measures to help drive investment and innovation in the UK’s tech sector.

New Tableau AI features and Slack integration aim for data accessibility

New Tableau AI features and Slack integration aim for data accessibility

Salesforce subsidiary Tableau seeks to fuel data-driven insights for its customers by adding personalization and automation to its business intelligence software.

Meta cuts an additional 10,000 jobs from global workforce

Meta cuts an additional 10,000 jobs from global workforce

Four months after it laid off 13% of its workforce, Meta has announced a fresh round of cuts, impacting recruitment, tech, and business groups

WhatsApp would rather quit UK than comply with Online Safety Bill

WhatsApp would rather quit UK than comply with Online Safety Bill

UK’s Online Safety Bill requires messaging companies to remove end-to-end encryption to scan messages for child sex abuse material.

Unnecessary meetings draining employee productivity: Report

Unnecessary meetings draining employee productivity: Report

Not only are employees sitting in on more meetings now, but those meetings are also getting longer.

Slack boosts AI capabilities with new ChatGPT app

Slack boosts AI capabilities with new ChatGPT app

ChatGPT for Slack enhances the collaboration tool's search capabilities, summarizes conversations, and will help you craft responses to co-workers.

Atlassian lays off 5% of staff to refocus on cloud, ITSM

Atlassian lays off 5% of staff to refocus on cloud, ITSM

The collaboration software company follows in the footsteps of big tech companies including Microsoft, Facebook, and Google in cutting staff to position itself for the long term, focusing on cloud migration and IT service management...

Dell’s revenue growth hinges on enterprise hardware sales

Dell’s revenue growth hinges on enterprise hardware sales

As PC revenue continues to fall, Dell Technologies is hoping that sales of servers, storage, and networking hardware can help counter the decline in commercial and consumer spending.

New Windows 11 update puts Bing Chat front and center

New Windows 11 update puts Bing Chat front and center

Weeks after it was first launched, users of Bing preview will be able to access the new AI-powered Windows 11 search tool, directly from the search bar.

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