Charlotte Trueman

Staff Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, future of work and issues around diversity and inclusion in the tech sector.

Dell’s revenue growth hinges on enterprise hardware sales

Dell’s revenue growth hinges on enterprise hardware sales

As PC revenue continues to fall, Dell Technologies is hoping that sales of servers, storage, and networking hardware can help counter the decline in commercial and consumer spending.

New Windows 11 update puts Bing Chat front and center

New Windows 11 update puts Bing Chat front and center

Weeks after it was first launched, users of Bing preview will be able to access the new AI-powered Windows 11 search tool, directly from the search bar.

Zoom sets sights on AI development as it posts fourth-quarter loss

Zoom sets sights on AI development as it posts fourth-quarter loss

A month after Zoom cut 15% of its workforce, the videoconferencing company says restructuring will let it weather economic uncertainties, as it incorporates AI into its products.

Microsoft’s new Teams Premium tier integrates with OpenAI's GPT-3.5

Microsoft’s new Teams Premium tier integrates with OpenAI's GPT-3.5

Weeks after extending its multibillion dollar partnership with OpenAI, Microsoft has announced that new Teams AI capabilities will be underpinned by OpenAI's GPT-3.5 natural language model.

Intel cuts employee, executive salaries as it faces weak PC, chip demand

Intel cuts employee, executive salaries as it faces weak PC, chip demand

Facing a challenging financial outlook for 2023, Intel has announced cuts to pay, pensions and bonuses.

PayPal to lay off 2,000 employees

PayPal to lay off 2,000 employees

The online payments company becomes the latest tech employer to announce mass layoffs.

Tribunal rules MI5 acted unlawfully when retaining intercepted personal data

Tribunal rules MI5 acted unlawfully when retaining intercepted personal data

A panel of three judges has ruled that “widespread corporate failure” led to the UK spy agency and the Home Office not taking its legislative obligations for data retention seriously.

Intel suffers double-digit revenue decline in Q4 2022

Intel suffers double-digit revenue decline in Q4 2022

Intel’s two biggest business units were hit hard during the last three months of 2022, as the PC market continued to experience its biggest slump in decades.

Atlassian doubles down on automation with new capabilities for Confluence

Atlassian doubles down on automation with new capabilities for Confluence

Three years after adding no-code automation to its Jira platform, Atlassian is looking to bring those same benefits to Confluence to automate content management tasks.

Microsoft Teams and Outlook suffer global outages

Microsoft Teams and Outlook suffer global outages

Users across the globe were struggling to access multiple Microsoft products after the company implemented a network change.

Big tech backs Google in defending internet liability protections

Big tech backs Google in defending internet liability protections

Tech giants including Microsoft, Meta, and Twitter have filed briefs warning the Supreme Court against narrowing the Communications Decency Act's Section 230 to allow lawsuits against content-recommendation algorithms.

Google's parent company Alphabet to cut 12,000 jobs

Google's parent company Alphabet to cut 12,000 jobs

Alphabet CEO, Sundar Pichai, told employees on Friday that the company would be reducing its global workforce by around 6%.

Tools, training and company culture drive productivity, says UK worker survey

Tools, training and company culture drive productivity, says UK worker survey

New research from ClickUp seeks to uncover the trends that determine whether a company has high or low levels of productivity.

UK gov't amendments to Online Safety Bill include criminal liability

UK gov't amendments to Online Safety Bill include criminal liability

The legislation, which has already been updated numerous times, now includes a provision that will make tech executives criminally liable for violating the bill’s enforceable requirements.

Enterprise software, services to boost 2023 IT spending by 2.3%: Gartner

Enterprise software, services to boost 2023 IT spending by 2.3%: Gartner

While the slump in hardware device sales will take longer than expected to rebound, much of enterprise IT spending — for example on cloud technology — is locked in and inflation-proof.

Microsoft aims to improve OKR adoption with Viva Goals integrations

Microsoft aims to improve OKR adoption with Viva Goals integrations

New integrations with Team and other applications are designed to promote use of Objectives and Key Results (OKRs), as new research shows employees who have clarity around goal setting are make for more motivated employees.

Microsoft launches new 365 Basic tier, overhauls its Office app

Microsoft launches new 365 Basic tier, overhauls its Office app

Microsoft 365 Basic launches later this month, replacing the current 100GB OneDrive Standalone plan

Microsoft announces release date for Teams Premium offering

Microsoft announces release date for Teams Premium offering

First announced at Microsoft’s Ignite event in October, the upgraded Teams platform will be generally available from next month.

UK IT salaries for 2023: How much should IT pros be earning this year?

UK IT salaries for 2023: How much should IT pros be earning this year?

How much should you earn this year? Read on to see how salaries are set to change for IT jobs in the UK — whether you are a CIO, network engineer or security architect.

Microsoft’s bid for Activision-Blizzard faces new regulatory delays in UK

Microsoft’s bid for Activision-Blizzard faces new regulatory delays in UK

Authorities in the US, the EU and the UK are all now investigating how the deal will affect competition in the games market.

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