Charlotte Trueman

Staff Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, AR/VR and issues around sustainability.

Asana takes aim at the enterprise with new workflow features

Asana takes aim at the enterprise with new workflow features

The task management platform is rolling out a host of new capabilities aimed at improving collaboration and security for its enterprise customers.

How Leeds is making its name as a digital powerhouse

How Leeds is making its name as a digital powerhouse

As the digital economy in cities like Leeds continues to thrive, it’s becoming clear that London no longer has a monopoly when it comes to tech roles.

Box moves to tackle the shift to hybrid workplaces

Box moves to tackle the shift to hybrid workplaces

The content management platform is making changes it hopes will help workers better find, share, and use the data and information they need to remain productive in an increasingly hybrid-workplace world.

In Leeds,  UK healthcare innovation gets a broad push

In Leeds, UK healthcare innovation gets a broad push

Scores of organisations in Leeds, which is also the home of the NHS Digital and NHSX, are playing a vital role in accelerating the use of digital technologies across the health sector.

Zoom’s $14.7B acquisition bid for Five9 falls apart

Zoom’s $14.7B acquisition bid for Five9 falls apart

Shareholders of the cloud-based contact center Five9 rejected the all-stock deal, which Zoom had hoped would allow it to broaden its reach beyond video.

UK government: Future Fund scheme has helped 158 firms

UK government: Future Fund scheme has helped 158 firms

The UK Chancellor of the Exchequer last year launched the Future Fund to help start-ups and innovative companies during the pandemic. Here’s a look at six of the tech firms that benefited from the government’s financial backing.

Zoom talks up a video-centric workplace

Zoom talks up a video-centric workplace

At this week's Zoomtopia event, the company rolled out plans for video call centers, better transcription and translation features, integrated whiteboards, and hot-desking options for the hybrid workplace.

Otter.ai expands reach of Otter Assistant for video chats

Otter.ai expands reach of Otter Assistant for video chats

The virtual assistant, rolled out for Zoom users in May, gains support for three more platforms: Microsoft Teams, Google Meet and Cisco Webex.

21 top fintech startups in the UK

21 top fintech startups in the UK

These are UK's best fintech startups, from challenger banks to savings apps and open-banking platforms.

What this year’s A-level results mean for the UK tech industry

What this year’s A-level results mean for the UK tech industry

Record numbers of students are choosing to study computer science, but is enough being done to address the gender imbalance that exists in STEM subjects?

How to make the hybrid workplace a success

How to make the hybrid workplace a success

How can IT leaders implement hybrid and remote policies that benefit both employees and employers long term? Here’s expert advice to help organizations get it right from day one.

Podcast: Google makes its own chip for the Pixel 6, plus how to make hybrid work successful

Podcast: Google makes its own chip for the Pixel 6, plus how to make hybrid work successful

Google announced that its new system on a chip, called Tensor, will power the upcoming the Pixel 6 and Pixel 6 Pro phones. Google says Tensor will improve the Pixel's camera system and its speech recognition abilities, among other...

Cisco takes aim at meeting fatigue with Vidcast

Cisco takes aim at meeting fatigue with Vidcast

The company is looking to boost productivity and provide greater workday flexibility with the use of asynchronous video.

Don’t blame the track-and-trace app for the UK’s ‘pingdemic’

Don’t blame the track-and-trace app for the UK’s ‘pingdemic’

Earlier this month, more than 600,000 people in England were told to isolate in just one week by the nation's troubled track-and-trace app. Businesses complained. Government officials differed on what to do. And now interest in the...

Zoom eyes new video needs in a hybrid workplace world

Zoom eyes new video needs in a hybrid workplace world

Although videoconferencing remains a fixture in the business world, how is Zoom looking to move beyond the pandemic and support a changing workplace?

Zoom buys cloud contact center Five9 for $14.7B

Zoom buys cloud contact center Five9 for $14.7B

The popular videoconferencing firm may be looking to move beyond video with the purchase, which gives it a new way to expand services.

9 top UK cities for tech workers

9 top UK cities for tech workers

These are some of the best cities in the UK for tech workers, based on the number of jobs available, featured companies and startups, and salary data from Totaljobs.

Review: 6 top videoconferencing services put to the test

Review: 6 top videoconferencing services put to the test

We compared Zoom, Microsoft Teams, Cisco Webex, Google Meet, BlueJeans, and GoToMeeting in real-world tests to see which videoconferencing platforms perform best for business users. Here’s how they stack up.

Should UK workers have a legal right to hybrid work?

Should UK workers have a legal right to hybrid work?

With the easing of lockdown restrictions in the UK’s sights, questions are being raised about whether laws should be changed to reflect the new way employees want to work.

Asana adds features to reduce distractions, improve video chats

Asana adds features to reduce distractions, improve video chats

The work management platform focuses on fighting video fatigue with an asynchronous video tool that an analyst said could eventually see widespread adoption.

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