Charlotte Trueman

Staff Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, AR/VR and issues around sustainability.

With 2050 goal in mind, techUK pushes clean tech to UK government

With 2050 goal in mind, techUK pushes clean tech to UK government

A new report from techUK and Deloitte puts forward a number of legislative recommendations for the UK government to help reach its 2050 net-zero target.

After the pandemic: What's the future of work look like in the UK?

After the pandemic: What's the future of work look like in the UK?

The UK government has redoubled its efforts to get workers back in the office, even as the COVID-19 pandemic continues. But most employees seem content remaining at home.

Zoom’s outage causes chaos, especially for educators, teachers

Zoom’s outage causes chaos, especially for educators, teachers

Though schools and universities appeared to be hardest-hit by the outage — many are just starting online education efforts — the outage highlights the need for backup plans and alternatives.

UK government rolls out a second attempt at contact tracing

UK government rolls out a second attempt at contact tracing

Months after its first attempt was scrapped, the UK government trials a new and improved contact tracing app to fight the COVID-19 outbreak.

Zoom explained: Understanding (and using) the popular video chat app

Zoom explained: Understanding (and using) the popular video chat app

Here’s a look at where the Zoom meeting app came from, what it does and how to use it.

Atlassian unveils new efficiency tweaks for Confluence and Trello

Atlassian unveils new efficiency tweaks for Confluence and Trello

The new features are designed to help improve efficiency for employees forced to work at home, far from their office colleagues.

Microsoft Teams' new 'Together mode' aims to make video calls more engaging

Microsoft Teams' new 'Together mode' aims to make video calls more engaging

In an effort to make video calls more “inclusive, engaging and reflective," Microsoft is rolling out a host of new Teams features – including a viewing mode that puts everyone in the same room.

The most in-demand IT skills in the UK

The most in-demand IT skills in the UK

In the fast-changing tech sector, popular skills quickly become outdated as new ones emerge. With COVID-19 turning businesses on their head, we look at skills that will be most in demand when the pandemic subsides.

UK gov’t abandons its COVID-19 tracing app, turns to Apple-Google tech

UK gov’t abandons its COVID-19 tracing app, turns to Apple-Google tech

Two months after it was first warned about the problems of relying on a centralised contact-tracing model, government officials have been forced to adopt the design offered by the two tech giants.

Asana touts new Teams integrations

Asana touts new Teams integrations

Work management platform Asana has expanded its ties with Microsoft Teams, solidifying efforts by the two companies to make task management easier.

BlueJeans touts new security, collaboration features

BlueJeans touts new security, collaboration features

As global work-from-home initiatives show little sign of letting up, the Verizon-owned firm is unveiling upgrades it hopes will bring it in line with rivals like Zoom, Webex and LogMeIn.

How voice tech could shape the post-pandemic workplace

How voice tech could shape the post-pandemic workplace

As companies start thinking about how to reopen offices, contactless interfaces could be key to ensuring employees stay safe.

The UK’s contact tracing app:  too little, too late?

The UK’s contact tracing app: too little, too late?

As the UK government launches is contact-tracing strategy to fight the COVID-19 outreak, its much-lauded app remains noticeably absent.

Podcast: The definitive guide to the best videoconferencing options

Podcast: The definitive guide to the best videoconferencing options

Listen as staff writer Charlotte Trueman runs through the findings from her definitive comparison of the leading enterprise videoconferencing software during the pandemic, from WebEx, GoToMeeting and Teams, to Google Meet and Zoom.

BBC launches ‘Corona Bot’ to tackle COVID-19 confusion

BBC launches ‘Corona Bot’ to tackle COVID-19 confusion

The BBC ‘s new online tool aims to keep people updated about changes to the UK's coronavirus restrictions.

Facebook’s Workplace embraces video, touts new users amid pandemic

Facebook’s Workplace embraces video, touts new users amid pandemic

At the same time CEO Mark Zuckerberg unveiled a new remote work policy, Facebook moved to strengthen the collaboration capabilities in Workplace to meet growing demand.

University Southampton Hospital turns to Teams – and bots – to improve healthcare

University Southampton Hospital turns to Teams – and bots – to improve healthcare

The University Hospital Southampton NHS Foundation Trust has partnered with Medxnote and Microsoft Teams to move away from pagers as the main messaging tool for workers.

Atlassian acquires help desk firm Halp

Atlassian acquires help desk firm Halp

The software company best known for its Jira, Trello and Confluence platforms hopes the acquisition will make it easier for users to handle help desk requests.

How the UK's Centrica simplified its desktop infrastructure for 18,000 employees

How the UK's Centrica simplified its desktop infrastructure for 18,000 employees

The need for greater flexibility and scalability largely drove the change, according to Patrick Babic, service owner for Centrica's End User Computing.

Review: 5 top videoconferencing services put to the test

Review: 5 top videoconferencing services put to the test

We compared Zoom, Cisco Webex, Microsoft Teams, GoToMeeting, and Google Meet in real-world tests to see which videoconferencing platforms perform best for business users. Here’s how they stack up.

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