Charlotte Trueman
Staff Writer
Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, AR/VR and issues around sustainability.
UK gov’t abandons its COVID-19 tracing app, turns to Apple-Google tech
Two months after it was first warned about the problems of relying on a centralised contact-tracing model, government officials have been forced to adopt the design offered by the two tech giants.
Asana touts new Teams integrations
Work management platform Asana has expanded its ties with Microsoft Teams, solidifying efforts by the two companies to make task management easier.
BlueJeans touts new security, collaboration features
As global work-from-home initiatives show little sign of letting up, the Verizon-owned firm is unveiling upgrades it hopes will bring it in line with rivals like Zoom, Webex and LogMeIn.
How voice tech could shape the post-pandemic workplace
As companies start thinking about how to reopen offices, contactless interfaces could be key to ensuring employees stay safe.
The UK’s contact tracing app: too little, too late?
As the UK government launches is contact-tracing strategy to fight the COVID-19 outreak, its much-lauded app remains noticeably absent.
Podcast: The definitive guide to the best videoconferencing options
Listen as staff writer Charlotte Trueman runs through the findings from her definitive comparison of the leading enterprise videoconferencing software during the pandemic, from WebEx, GoToMeeting and Teams, to Google Meet and Zoom.
BBC launches ‘Corona Bot’ to tackle COVID-19 confusion
The BBC ‘s new online tool aims to keep people updated about changes to the UK's coronavirus restrictions.
Facebook’s Workplace embraces video, touts new users amid pandemic
At the same time CEO Mark Zuckerberg unveiled a new remote work policy, Facebook moved to strengthen the collaboration capabilities in Workplace to meet growing demand.
University Southampton Hospital turns to Teams – and bots – to improve healthcare
The University Hospital Southampton NHS Foundation Trust has partnered with Medxnote and Microsoft Teams to move away from pagers as the main messaging tool for workers.
Atlassian acquires help desk firm Halp
The software company best known for its Jira, Trello and Confluence platforms hopes the acquisition will make it easier for users to handle help desk requests.
How the UK's Centrica simplified its desktop infrastructure for 18,000 employees
The need for greater flexibility and scalability largely drove the change, according to Patrick Babic, service owner for Centrica's End User Computing.
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