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News Analysis

What's next for Windows 10?

Google Docs vs. Microsoft Word
Review

Google Docs vs. Microsoft Word: Which works better for business?

business collaboration mobile network team messaging
How-To

How to have Teams meetings with people outside your organization

Microsoft Teams was designed for collaboration with colleagues in your own company, but that makes it harder to meet with other people.

collaboration / strategy / teamwork / transformation
News Analysis

Rethinking collaboration: 6 vendors offer new paths to remote work

With the need for efficient collaboration tools exploding in recent months, a variety of companies hope to refine how those tools work and what they can do. We look at six now pushing the envelope.

A man using a mobile phone in shadow against a bright wall
Opinion

Amid the pandemic, using trust to fight shadow IT

With most workers scattered at home and trying to come up with their own ad-hoc IT workarounds, there’s an easy way for IT shops to build trust: communicate.

Zoom video conferencing > One user connected via laptop showing a grid of remote participants.
Feature

5 tips for running a successful virtual meeting

Running an online meeting can be as easy as running an in-person meeting if you follow a few simple steps. Here are five tips for taking your meetings online without missing a beat.

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Feature

Remote desktop software: 8 enterprise-friendly IT support tools

The explosion of work-at-home employees and customers has spurred the need for more robust remote assistance software in many organizations. Here's help.

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Feature

CIOs reshape IT priorities in wake of COVID-19

Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work.

microsoft office 365
News Analysis

Microsoft monkeys with Office 365, Microsoft 365 release channels

The company has announced sweeping name and default-setting changes for how it updates and upgrades the apps at the core of Office 365 – namely, the locally installed versions of Word, Excel and PowerPoint.

calendars / scheduling / planning / teamwork
How-To

How to check someone else’s schedule in Outlook

You can quickly check via Microsoft 365, Office 365, or Exchange on any platform to see if people are available for a meeting you want to set up — and avoid the email swarm around who’s free when.

Zoom video conferencing > One user connected via laptop showing a grid of remote participants.
Feature

5 tips for leading IT from home

Leadership is being redefined in quarantine as IT executives find themselves overseeing IT operations from home. Here’s how to lead your department from a distance.

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Feature

IT’s 10 biggest challenges amid COVID-19

The coronavirus pandemic has disrupted IT operations across nearly every industry. Here’s how IT leaders are rising to the challenges.

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Feature

How IoT is becoming the pulse of healthcare

Healthcare enterprise budgeting for IoT devices is on par with other leading industries, such as manufacturing, pharmaceuticals, and energy, and the largest increase in three years is set to occur in 2020.

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How-To

11 best practices for Microsoft Teams video meetings

Here’s what to do before, during and after leading a video call in Microsoft Teams to ensure a beneficial experience for all.

Slack > Slash Commands for users [screenshot]
How-To

Become a Slack master with slash commands

Let Slack’s built-in slash commands be your secret weapon as you speed your way through common tasks. Here’s how.

managing remote workers remotely
Feature

The keys to a successful remote work strategy

Getting remote work right is tough. But with a mission-driven approach and effective technology, a productive remote work strategy can really pay off.

remote project management om webinar video conferencing collaboration tool by shironosov getty 8570
Feature

8 expert tips for remote project management

Seasoned remote project managers offer next-level tips and tricks from the virtual trenches for coordinating the output and productivity of remote teams.

video conferencing / remote work / online meeting
Review

Review: 5 top videoconferencing services put to the test

We compared Zoom, Cisco Webex, Microsoft Teams, GoToMeeting, and Google Meet in real-world tests to see which videoconferencing platforms perform best for business users. Here’s how they stack up.

A man using a mobile phone in shadow against a bright wall
Analysis

Shadow IT goes home: How to reduce the risk

As workers were forced home due to the COVID-19 crisis, the potential for shadow IT went with them to their remote offices. However, it doesn't need pose a risk. In fact, it could prove to be an asset.

carry load heavy teamwork
Feature

7 ways to optimize IT team productivity during difficult times

Even in today's challenging environment, inspiring staff members to function effectively isn't as hard as many IT leaders believe. The secret lies in smart, adaptable management.

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