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Co-workers use protective face masks and glass partitions in a post-COVID workspace.

When it’s time to return to the office, tech is key to success

As COVID-19 vaccines begin to roll out but remain months away for most office workers, companies want to know how to safely reopen offices and what the post-pandemic workplace will look like.

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Windows 10's new optional updates explained

Recent versions of Windows 10 have introduced optional updates to Windows Update. What are they and how should you handle them?

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6 free IT help desk ticketing systems

These tools provide help desk ticketing, IT asset management and more.

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How to manage multiple cloud collaboration tools in a WFH world

A surge of cloud-based collaboration and conferencing platforms in the remote workplace has left organizations struggling with security, compliance, cost and integration issues. Here’s advice from experts on making it work.

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Windows hackers target COVID-19 vaccine efforts

Hackers appear to be targeting vaccine researchers, manufacturers and the COVID-19 “cold chain” that will be used to keep the vaccine cold enough for distribution.

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Salesforce acquisition: What Slack users should know

The mega-deal makes sense for both vendors, but what does it mean for Slack customers?

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How to protect Windows 10 PCs from ransomware

Ransomware is running rampant these days, but there are several ways Windows 10 users and admins can protect their PCs. Here’s what to do.

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How Viva Energy solved integration problems to put customers first

The digital team at the Australian fuel provider built APIs that solve the business integration problems and helped to reshape the organisation’s interaction with its customers.

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Windows 10 recovery, revisited: The new way to perform a clean install

Windows 10 version 2004 removed the “start fresh” recovery option, but the functionality still exists. Here’s how to perform a clean install in newer versions of Windows 10 — and some workarounds if it doesn’t work.

online meetings / virtual events / digital conferences / video conferencing / remote teams

10 open-source videoconferencing tools for business

As remote work becomes more permanent, companies may want to explore collaboration alternatives that cost less than mainstream options, offer heightened privacy and security, or just contribute to the open-source movement.

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Microsoft deviates from the norm, forcibly upgrades Windows 10 1903 with minor 1909 refresh

The latest 1903-to-1909 migration, a departure from the company's recent practices, may offer clues to how Microsoft plans to service Windows 10 next year.

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Apple silicon Macs: 9 considerations for IT

Apple’s shift to customized ARM processors in its newest Mac models gives IT several things to consider when planning Mac purchases.

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The best way to transfer files to a new Windows PC or Mac

Using a cloud storage service removes the hassle of transferring files to your new computer via utilities or external drives — and it also supports mobile devices.

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Online privacy: Best browsers, settings, and tips

Everything you do online is tracked when you use your browser. But you can fight back.

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Why Western Australia wants data scientists

With 70% of the country’s goods export coming from the mining industry, it is not a surprise that the industry is looking to tap into the value of data through data scientists.

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New South Wales realises the benefits of working from home

Australia’s most populous state could be moving to a combination of workers sharing their weekdays between the office and home.

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How to fix a Windows 10 black screen

Getting the dreaded Windows 10 black screen, with or without a cursor? Here are some simple (and not so simple) ways to banish it and get your desktop back.

Windows 2018 Spring Creators Update

Windows 10 version 20H2: Key enterprise features

What business users and IT pros should know about new features in the Windows 10 October 2020 Update, version 20H2.

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