Managing the remote IT estate with the Intel vPro® Platform

The importance of remote management to the IT estate is now more crucial than ever

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IT organisations face the same fundamental challenges, wherever they are in the world and no matter what industry they serve; they have to re-platform their organisation for the digital era or face becoming irrelevant or going out of business.

They have to do this at a time of flat year-on-year investment in IT and that is before the impact of the latest, Covid induced economic slowdown. This re-platforming has to be done in the face of growing security concern, regulatory requirements and increased expectations from both customers and staff.

These expectations extend beyond the services you provide, and the bandwidth, storage and raw compute power they depend on, to experiences you deliver and the devices you provide and support.

These issues formed the heart of a video discussion which took place on Thursday, 9th July with Jeff Kilford, Client Compute Group Director at Intel, and Stuart Dommett, and Enterprise Client Solutions Specialist at the company, which centred around the ‘Built for Business’ Intel vPro ® Platform, and how it can transform the enterprise IT landscape.

View on demand  - Intel's Live webinar discussion on Managing the remote IT estate

Jeff Kilford, for many years ran Intel’s 150,000 strong client fleet from inside the processor giant’s internal IT team, before switching to a client facing role. That experience has given him deep insights into the requirements of enterprise IT and the challenges it faces.

For Kilford, IT departments should aim to use next generation technology to effectively drive forward the organisation and to have active refresh, management and end of life strategies for the client fleet that you manage. That way you can both access new innovation and optimise costs.

A key factor in achieving this is to understand the true cost of ownership of your client estate, which includes far more than depreciation and help desk calls. It also has to include security and less tangible factors, such as end user experience and its impact on HR-related metrics such as staff satisfaction and retention rates.

For Stuart Dommett, the vPro platform, centred on Intel® Active Management Technology (AMT), allows IT teams to deliver core business requirements and the personal experience that employees expect. Most organisations were already catering for staff working anytime, anywhere, before the Covid pandemic, and that trend is only accelerating. This makes the AMT technologies that Dommett demonstrates on the video - enabling remote manageability outside the firewall - particularly useful and impressive.

Key take aways

The webinar discussion highlighted how Intel’s vPro technology can help meet the key business technology requirements of today’s enterprises and:

  • How a solid platform is able to transcend new and ongoing challenges – from crisis-driven tech deployments to bringing order to ‘shadow IT’ sprawl.

  • It helps organisations meet core business needs including availability, compatibility and security through solid, in-built management technology.

  • It matches organisations digital transformation aspirations, by helping drive everything from support for the rapid deployment of new applications and services to driving through standardisation of hardware and software stacks.

  • It also delivers on traditional ROI metrics, including cost containment, measured by everything from reliability to levels of help desk activity.

Watch the video here

For more information on this topic, please visit intel.co.uk/vpro

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