Free tech resources to help Australian IT during the COVID-19 pandemic

Several technology vendors have made software or services available at no cost to help Australian organisations to adapt to a growing work from home reality and keep their businesses running.

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Safeguard. Cyber security provider One Identity is giving a free six-month licence to its Safeguard for Privileged Sessions for critical infrastructure organisations in Australia. Safeguard stores, manages, records and analyses privileged access users sessions to add a layer of security with threat detection and analytics. As part of the offer is an appliance-based deployment, recording of all session activity, down to the individual keystroke, mouse movement, and Windows and real-time alerting and blocking of potential attacks or rogue users.

ReadiiTel. Melbourne-based telecommunications provider ReadiiTel is offering its IT resources to Australian businesses free, including remote IT support, advice and consulting to small businesses Australia wide until August.

iAuditor Premium. Australian audit software company SafetyCulture has made iAuditor Premium and TeamTrain available to front line workers for free from 1 April. This includes healthcare workers, emergency services, those working in education and any volunteer organisation.

Atlassian cloud products. Australian collaboration software vendor Atlassian has made core cloud software products available for free. This offer includes Jira Software, Confluence, Jira Service Desk, Jira Core, Trello, Bitbucket and Opsgenie. The software company has also made Trello Business Class available for free for one year for teachers to help them plan coursework, collaborate with colleagues, and keep their virtual classrooms organised.

Dropbox Business. Dropbox is offering free Dropbox Business and HelloSign Enterprise subscriptions for a three-month period to nonprofits and NGOs that are focused on fighting COVID-19. In addition, Dropbox is providing free three-month subscriptions to schools and K-12 educators in need of support.

Runecast Analyser. Predictive analytics software vendor Runecast is offering hospitals and clinics on VMware or AWS full free licenses of Runecast Analyser until 15 September 2020, this is accessible in two steps, after registering health providers must also email the company. The application offers full visibility of VMware and AWS issues. Runecast is also offering existing VMware Horizon customers can get access to free licenses for Horizon issues analysis and remediation until 15 September.

Riverbed Client Accelerator. Riverbed is offering its Client Accelerator for 90 days free of charge. The software helps boost performance of desktops and laptops connected to corporate networks, cloud or SaaS applications.

Analytics software. Data and analytics vendor Sisense is giving free unlimited analytics licenses to all customers for 90 days to expand the use of Sisense to others within their organisations. It is also offering free help and technical consulting to address near-term business problems or conduct strategic planning projects only.

Further to these offers, Sisense has made available software and professional experts at no cost for 90 days — with the possibility to be extended — to any organisation engaged directly in the fight against COVID-19.

Retail and social software. Zoho is also offering 60 days free of Zoho Commerce Starter Plan for retail stores increasing the no transaction fee threshold for existing Zoho customers for three months. For education providers, the company is offering Zoho Classes free for up to 100 students. Zoho will build web and mobile apps for free using Zoho Creator for non-profits and government bodies. Non-profit organisations also get six months free of Zoho Social and free Zoho Checkout.

Team and Office 365 for Rackspace customers. Current Rackspace customers can now add Microsoft Teams to their Office 365 account for free for 6 months.

Remote assistant. Remote connectivity company TeamViewer is offering its remote assistance product TeamViewer Pilot to all Australian healthcare organisations for free during the coronavirus pandemic.

Payment collection. Australia payments collection software company ezyCollect offers non-customers its platform for free for two months through its business support program.

Free messages and credits. Australia's MessageMedia is giving free messaging package for charities and religious organisations in need by accessing SMS services to enhance their communications, reach more donors and better serve their most vulnerable communities.

Copyright © 2020 IDG Communications, Inc.

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