InternetNZ calls for Kiwis to better protect their personal data

GDPR data privacy / data protection / security / risk management
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InternetNZ has released the results of a survey of 1001 New Zealanders which it sayw shows insufficient action being taken to secure personal data online, despite 93 percent of respondents saying they were concerned about security.

Twenty five percent of respondents said they did not protect their devices with a password or PIN, only 35 percent used two-factor or multi-factor authentication, and just 35 percent backed up their content regularly.

The research, undertaken by Colmar Brunton, followed a similar project in late 2018. It found overall concerns about security had decreased significantly: Respondents were less concerned about the security of their personal data, identity theft and threats to privacy than those surveyed in 2018.

The results confirm a trend revealed in 2016 when another Colmar Brunton survey, undertaken for the Government, found 76 percent of New Zealanders were proactively taking steps to manage their cyber security, down from 84 percent in 2014.

InternetNZ said its aim with the 2019 survey had been to identify any significant changes from 2018, understand public perceptions of the Internet and perceptions of the market and maintain consistency with 2018 to ensure continuity of benchmarks and reporting.

Teleworking on the rise, slightly

When it announced the results of the 2018 survey InternetNZ said had revealed an opportunity to increase the level of working from home, relieving pressure on transport infrastructure.

The 2019 survey found some progress on this front. “People who work from home are doing it significantly more frequently than in 2018 – nearly one in five people do it all the time, compared to one in eight in 2018,” it said.

However it found little increase in the number of people working from home. The percentage reporting having the opportunity to do so rose only four percent, to 54 percent.

The 2018 study covered business and consumer use and attitudes towards domain names, as well as public perceptions of the Internet in general, but the 2019 study focused only on consumer use of and perceptions of the Internet. InternetNZ said any comparisons with 2018 were only with consumer responses.

Social networks on the nose

The survey revealed considerable dissatisfaction with social networks: 71 percent of respondents said NZ should implement legal consequences for social media companies that exposed users to harm and only five percent thought social media companies were doing a good job of controlling extremist content.

Christchurch Call fell on deaf ears

The survey also showed only a fifth of respondents were aware of the Christchurch Call, a meeting co-hosted by Prime Minister Jacinda Ardern and French President Emmanuel Macron in Paris on 15 May 2019 that aimed to “bring together countries and tech companies in an attempt to bring to an end the ability to use social media to organise and promote terrorism and violent extremism.”

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