Telstra signs $474 million contract with Human Services

Telstra has won a five-year, $474 million contract from the Department of Human Services to build and manage a unified communications network, according to the telco. The network will connect all of the Department and its master programs, it said.

Telstra is replacing the Department’s existing network “with a new backbone collaborative network allowing for new IP telephony services, IP call centre services as well as video conferencing services to more than 40,000 users,” Telstra said. The telco will additionally manage the UC platform, it said.

“This contract provides better services and greater access for some of our most disadvantaged citizens, as well as providing a boost for Australian industry,” said Minister for Human Services, Kim Carr.

The agreement is part of a Telstra strategy to expand its network application and services business, said Telstra Enterprise Government group managing director, Paul Gleason. Telstra said it hopes other agencies will follow Human Services’ example, it said.

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