Infosys to deliver new welfare payment calculation engine for Centrelink

New system based on Pegasystems’ Pega platform.

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Infosys will rollout out a new Entitlement Calculation Engine for Centrelink as one element of the government’s mammoth Welfare Payment Infrastructure Transformation (WPIT) program.

According to the government, the ECE helps deliver welfare payments to more than 7 million individuals every year, conducting millions of calculations on a daily basis. The ECE uses the web of rules set out in legislation and government policy to calculate welfare payments.

The new ECE will be powered by Pegasystems’ Pega platform.

“This will allow us to build a new, flexible business rule engine that will go a long way towards addressing the rigidity and complexity of ISIS, which currently has more lines of code than the Air Force’s frontline fighter aircraft the F-35A,” minister for government services Stuart Robert said today during a speech at an Australian Information Industry Association event.

ISIS is Centrelink’s three-decade-old Income Security Integrated System. ISIS is a mainframe-based IBM Model 204 (M204) database with some 350 additional components bolted-on.

“A robust, responsive and agile welfare entitlements system is crucial for all Australians, particularly those in need, so Infosys is tremendously proud to support Services Australia on such a transformational project that underpins the Australian community and broader economy,” said Infosys senior vice president and region head Australia and New Zealand, Andrew Groth, said in a statement.

A statement issued by Infosys said that as part of the deal it would establish a space in its Canberra office “to enable Services Australia and its policy partners to collaborate and develop innovative ways to improve decision making and speed up time to market for policy implementation.”

The government in 2015 confirmed it planned to replace Centrelink’s welfare payments system, releasing the first details of WPIT.

In August 2016, Canberra said that it had selected SAP as its preferred payments platform for the WPIT overhaul.

In May 2018, the government allocated $316.2 million over four years for the third stage of WPIT. The five-stage program is expected to be completed in 2022.

Copyright © 2019 IDG Communications, Inc.

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