Accenture wins ‘NHSmail2’ contract


Accenture has been confirmed as preferred bidder for the two-year ‘NHSmail2’ contract by the Health and Social Care Information Centre (HSCIC).

The firm beat four other suppliers selected from the Crown Commercial Service managed e-mail framework- worth up to £350 million- including BT, CSC, GDIT and Vodafone. Users will be migrated onto the new service ‘throughout 2015-16’, HSCIC said.

NHSmail has almost a million registered accounts and 730,000 active users. It has been running on Microsoft’s Exchange platform since 2009. Accenture is yet to confirm which IT systems it will use.

The service was launched in 2002 as one of the first to be delivered via the National Programme for IT. It was set up to provide NHS staff with an e-mail address so they could share patient data and other sensitive information via secure electronic mail.

The contract was originally delivered by EDS using the Mirapoint platform but Cable and Wireless took over the service in July 2004.

Tola Sargeant, director at analyst house TechMarketView, described the deal as a “significant win” for Accenture which will “provide a welcome boost to its UK healthcare revenues”.

“Accenture still derives much of its UK healthcare revenue from the remnants of its National Programme for IT in the NHS (NPfIT) contracts but has also had success with its consultancy business in the NHS recently, e.g. at Cambridge University Hospitals,” Sargeant said.

“Conversely, failing to secure the NHSmail2 deal will be a disappointment for BT as it continues to look for ways to fill the holes in its healthcare revenue that will be left by the end of its various NPfIT contracts from this year,” she added.

Copyright © 2015 IDG Communications, Inc.

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