DWP replaces CIO Andy Nelson with director general for technology

The Department for Work and Pensions (DWP) has appointed Mayank Prakash as the new director general for technology.

The new title replaces the role of chief information officer (CIO) at the department, which was most recently filled by Andy Nelson. Nelson handed in his notice in March, less than a year into the role.

As director general for technology, Prakash will be responsible for the DWP’s IT services, and for ensuring that the department’s technology supports “current and new digital services”. DWP is responsible for the troubled Universal Credit rollout.

He joins the department from Morgan Stanley, where he was managing director of wealth and asset management technology delivery centres. Prior to that, he led IT, security and digital business transformation at Sage UK. He also has previous experience leading technology teams for Lucent and Avaya, where he was international IT director. He holds an MBA from Manchester Business School.

The DWP said that Prakash has experience in leading large-scale transformation for complex, global, multi-channel retail financial services and telecoms businesses. This includes implementing online services, mobile apps and big data analytics integrated with social platforms.

“I am delighted to have been asked to join DWP,” Prakash said in a statement today.

”This is a once in a lifetime opportunity to simplify welfare by transforming one of the UK’s largest IT estates to deliver easy-to-use digital services.”

Prakash will start his role in November.

Former DWP CIO Andy Nelson was appointed into the role in February 2013, taking over from Philip Langsdale, who passed away at the end of 2012. Prior to his DWP role, Nelson was CIO across government. This followed a spell as Ministry of Justice (MoJ) CIO. The government CIO role was scrapped when he joined DWP.

Iain Duncan Smith, secretary of state for Work and Pensions, announced Prakash’s appointment today. The minister this week was forced to insist that the full business case for Universal Credit was expected to be signed off ‘very shortly’ by the Treasury, despite it being five months since it was submitted.

Copyright © 2014 IDG Communications, Inc.

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