UCLH NHS trust improves IT monitoring to maximise resources

University College London Hospitals (UCLH) NHS Foundation Trust is using a new network and IT performance analytics system from Nexthink to maximise resources.

The central London trust said the V5 modular platform provides real-time visibility and analytics across its technical estate and network infrastructure.

Nexthink V5 pro-actively monitors IT networks and reports on important user related events, such as changes in the IT infrastructure, application usage and bandwidth, error messages and crashes, as well as potential security risks.

James Thomas, director of ICT at UCLH, said, “Nexthink’s end-user IT analytics will deliver increased levels of intelligence on IT asset performance and utilisation.

"This will result in immediate tactical improvements as efficiencies are improved, whilst informing long term strategic investments by increasing value and reducing costs.”

Mark Taglietti, head of ICT service delivery and vendor management at UCLH, said, “We are working hard to deliver improved levels of system availability, performance and service quality across our technical estate, whilst always looking to free up resources and lower costs."

He said, "Ultimately, more robust, secure and standardised IT services will allow our frontline practitioners to carry out their work more effectively, resulting in the delivery of improved patient care, patient services and patient experience.

“Embracing platforms such as Nexthink V5 will deliver the intelligence and management reporting required to enable this approach," said Taglietti.

Copyright © 2014 IDG Communications, Inc.

Shop Tech Products at Amazon