Royal Mail signs cloud deal with Capgemini

Royal Mail Group has signed a six-year cloud computing deal with Capgemini.

Under the ‘pay as you go’ deal, Royal Mail expects to improve the flexibility and scalability of its systems, as well as the ability to create better customer profiles by tracking transactions.

The group also wants to be able to integrate its products into third-party websites – including linking travel and leisure websites to its foreign currency services – as well as enabling more small technology suppliers to be able to serve it.

Royal Mail is attempting to transform its business and online services, partly by expanding into more web based services and by adopting new technology faster. It also wants to cut the costs of its current website.

Some of the areas targeted for expansion include services for consumers and small-to-medium business customers, as well as “innovative” parcel delivery services to serve the fast growing online shopping market.

Stuart Curley, chief technology architect at Royal Mail Group, said: “Once the migration is complete, we will be paying for the IT we need as and when we need it, so that we can for the first time bring our IT costs firmly in line with revenues.”

Last November, the group signed a deal with CSC to provide a number of Microsoft systems as service, building on an existing agreement with the supplier for the management of desktops, servers, mainframes and IT processes.

Copyright © 2010 IDG Communications, Inc.

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