Halfords to implement supply chain system

Halfordsis set to implement a new supply chain system from supplier Manhattan Associates.

The bike and car parts retailer will integrate the Distribution Management suite, which includes warehouse management, labour management and supply chain intelligence.

The software is intended to support a revamped distribution network at the SAP and IBM-based company, which is consolidating its warehouses into two central units. Those units serve 500 stores, as well as the retailer’s online customers.

Halfords already uses warehouse management software from the supplier, originally implemented in 2004, but this will be replaced by the new system.

Tony Smollett, head of systems at the company, said Halfords needed a “scalable supply chain technology backbone” that would enable it to improve processes. The software will sit within the existing SAP enterprise resource planning architecture at the company, he said.

Last year, Halfords completed a five-year IT overhaul of in-store, back office and financial systems, replacing in-house platforms with SAP and IBM. A two-year project to implement new in-store software and hardware was also completed.

Stores use hand-held terminals to improve inventory management, and a staff scheduling and payment system is in place to allow a greater level of visibility and control on labour planning and spend in individual stores. A “product finder” uses vehicle registration numbers to quickly and accurately identify the correct part or accessory for customer cars.

Copyright © 2009 IDG Communications, Inc.

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