Best remote desktop software for small businesses

Remote desktop and access software is an effective way for users to communicate and collaborate with team members around the world. It is particularly useful for remote workers.

It works effectively when installed on a local computer or device, in which a connection is made between the local and remote host PC over a network or internet connection.

This enables the remote host to control a computer from a different location, providing access to its desktop, apps and all files on the PC.

Many companies offer remote access software, and there are also some feature-rich free options on the market. Here we'll talk you through some of our top picks for small businesses in search of the best software to go for.

Read next: The best enterprise collaboration software

Join.Me
© Join.Me

Join.Me

Join.Me is a remote desktop sharing solution that provides both remote meeting and collaboration features.

The screen sharing feature enables users to easily access meetings and swap presenting duties without any hassle. It also gives all members in the meeting the opportunity to annotate screen presentations.

Join.Me also offers a toll-free capability, powered by OpenVoice, providing seamless audio recording, scheduling and remote control access for customers. This means that users will not have to pay any charges for dialling into the meeting.

Pricing starts from £9 a month for five participants, £13 a month for 50 participants and £20 a month for 250 participants. It also offers a free trial.

Zoho Assist

Zoho Assist

Zoho Assistprovides cloud-based remote desktop software which provides quick and easy remote connections.

The software supports multiple platforms, for instant cross-platform collaboration across Windows, Mac, Linux, Android and iOS.

Zoho Assist also includes up to 2GB of file transfer, screen sharing, annotation and other features that users can easily access.

Zoho Assist is free, but for advanced features, pricing starts from £7 a month for standard, £10 a month for professional and £17 a month for the enterprise plan.

AnyDesk
© YouTube

AnyDesk

AnyDeskprovides remote desktop software with low latency and fast data transmissions, so workers can have all their business actions transferred to remote controlled devices instantly.

This is particularly effective for remote workers when communicating with a team of people across different locations. It offers online collaboration for users to easily access online meetings or presentations from anywhere around the world.

AnyDesk is designed with banking-standard TLS 1.2 technology for high security and protection from unauthorised access.

It is available on Windows, Linux, Free BSD, Mac OS, iOS and Android. AnyDesk can be accessed for free for occasional use, but for regular usage, pricing starts at $79 (£61) for the Lite plan and $229 (£176) for the professional plan.

The enterprise plan is custom and pricing is available on request.

Parallels Access
© Parallels

Parallels Access

Parallels Accessoffers a fast and simple remote desktop providing access to all your applications and files from anywhere at any time.

Its 'Applification' technology promises to allow users to access desktop applications from mobile devices as if they were native to that device.

The mobile app supports Microsoft applications and file storage platforms like Dropbox, Google Drive and OneDrive.

It is available on iOS and Android and supports macOS and Windows devices.

Parallels Access provides a one-year plan for £13.99, two years for £27.99 and its business plan costs £34 a year for unlimited users.

TeamViewer
© TeamViewer

TeamViewer

TeamVieweris more than just remote access software. It includes capabilities which enable it to combine remote access and shared meeting features in one secure app.

According to TeamViewer, its software offers seamless access to shared resources and cross-compatibility across Windows, macOS, Linux, Chrome OS, and Android devices. This means users are able to remotely access computers on different operating systems, including from mobile.

TeamViewer is available free of charge for personal use and offers a business package at £31.90 a month which is limited to a single-user licence, as well as a premium package at £59.90 a month for multiple users. It also offers a teams package at £119.90 a month.

September 2018 marked the launch of TeamViewer Tensor, an enterprise SaaS platform for secure remote access, support, control and collaboration.

"TeamViewer offers the broadest set of features for the highest number of platforms and has by far the most installations and concurrent remote access sessions. TeamViewer Tensor builds on this strength to address the typical pain points of enterprises to help them implement state-of-the-art connectivity, increase productivity and pave the way for IoT and AR innovation," Oliver Steil, CEO at TeamViewer said in a statement.

It is available on Windows, macOS, Linux, Chrome OS, iOS, Android, Universal Windows Platform and BlackBerry. There is a free 15-day trial and pricing is available on request.

Read next: Best screen sharing apps

Splashtop
© YouTube

Splashtop

Splashtopoffers both free and paid remote access solutions for businesses and individuals, which enables them to access personal and shared computers with any device.

It also includes remote support for IT and service providers, providing the opportunity for them to support clients' computers and servers. Splashtop on-demand support (SOS) is added for MSPs, helpdesk and service providers to deliver ad hoc and attended support to clients.

Splashtop is built with fast connections and multiple levels of security which ensure that all connections, file transfers and management events are logged.

It is available from Windows, Mac, IOS, Android and Chrome devices. There is a free seven-day trial and pricing is $5 (£3.90) a month for up to two computers and $8.25 (£6.44) a month, per user for up to 10 computers per user.

RealVNC
© RealVNC

RealVNC

RealVNCis flexible and secure remote access software, with added support for home, professional and enterprise usage.

Its VNC Connect solution is designed to save time, removing the need for training and documentation, whilst providing increased uptime and the ability to mitigate risk and prevent system failures.

RealVNC features include cross-platform remote control, VNC authentication, encryption and collaboration tools.

The solution is free for three home users with five remote computers and pricing starts at £31 a year for the professional package, and £42 for the enterprise package. It also provides a free 30-day trial.

Anyplace Control

Anyplace Control

Anyplace Controlprovides remote desktop access and file transfer software that allows users to control distant computers in real-time.

The remote desktop control and monitoring feature displays the remote computer desktops in separate windows, enabling users to monitor more than one computer at a time.

Anyplace Control is often used for remote support amongst corporate Helpdesk support environments, as well as for home workers that require access to the office computer remotely.

The solution is available for free download, with a free basic plan of up to four host PCs. Pricing starts at $48.95 (£38.19) per host PC licence.

LogMeIn
© LogMeIn

LogMeIn

LogMeInis best known as an effective access tool for small and medium-sized businesses, and uniquely provides user access to both computer desktops and mobile apps.

This means that users do not have to be sitting in front of a PC or Laptop to control an office desktop but can also enjoy the flexibility of being able to control on the go with LogMeIn on iPhone, iPad and Android devices.

LogMeIn also provides unique features such as remote print, allowing users to print desktop documents from a printer located near you. It also offers multi-monitor display and screen sharing.

Pricing is split among two business packages, starting at £699.99 a year for access of up to five computers and £1,299.99 a year for access of up to 10 computers. It also offers a free trial period.

GoToMyPC
© GoToMyPC

GoToMyPC

GoToMyPCoffers a remote access package for Mac and PC users and also provides a file transfer option that can be accessed by several computers.

Similar to LogMeIn, it also provides multi-monitor support of all monitors that are connected to the host computer.

GoToMyPC is easy to use software, which also allows users to create a desktop shortcut to the PC and a guest invite feature that lets another person gain access to your desktop.

It also provides mobile apps for phones and tablets such as iPad, iPhone, Kindle Fire, and Android, allowing users to access files and networks on the go.

GoToMyPC offers a free seven-day trial, with a personal package at £12 a month for one user and a pro package at £15 a month for two to 50 users.

ScreenConnect

ScreenConnect

ScreenConnect, from ConnectWise, is remote access software designed for IT support. This means that users are able to fix problems on a desktop computer while away from the computer itself.

For instance, ScreenConnect allows the user to restart a computer, upgrade systems, uninstall applications and more.

It also offers a remote meetings feature, enabling users to access screen sharing for an unlimited number of attendees.

ScreenConnect is available on Windows, Apple, Linux, Android, Mac and IOS devices. It is free on a single tech licence, with three users availability, $19 (£14) a month for up to 10 users and $35 (£25) for unlimited users.

Chrome Remote Desktop
© 9to5Google

Chrome Remote Desktop

Chrome Remote Desktopis Google's remote access software available on Chrome OS, Linux, OS X, IOS, Windows and Android operating systems.

To access the software users need to have Google Chrome and an extension from the Chrome Web Store, which will let you access files and applications on another computer over the internet.

Chrome Remote Desktop offers remote assistance mode and desktop mode. Its assistance feature allows the user to control another computer from their PC or mobile device, while the desktop mode connects the user to another machine remotely.

It is available as for free as an extension on Google's Chrome browser.

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