Well, one of the problems anyway

Help desk pilot fish takes a support call form a user whose opening statement lays out the problem simply: "I can't get to the site."

Fish: Which site? We have lots. Internal? External? HR? Training? Search? Time keeping? Developer? Security? Executive team? Employee support? Customer support?

Caller: "Ours."

Fish: I need more information.

Caller: "The website."

Fish (getting annoyed): Not helpful...

Caller: "The main one."

Fish: Still not helpful.

Caller: "The one we log into."


Be helpful to Sharky by sending me your true tale of IT life at sharky@computerworld.com. You'll snag a snazzy Shark shirt if I use it. Comment on today's tale at Sharky's Google+ community, and read thousands of great old tales in the Sharkives.

Get Sharky's outtakes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.


Copyright © 2018 IDG Communications, Inc.

8 simple ways to clean data with Excel
Shop Tech Products at Amazon