'...And if we're using it, why do we need training?'

The company where this pilot fish works is acquired by a very big IT vendor -- and naturally that means there'll be some changes made.

Case in point: email. "We had been using Google business apps," says fish. "Now they want to switch us to the very big vendor's corporate email system.

"We've been set up with new corporate mail boxes, side by side with our existing Gmail.

"Three corporate IT folks came to run a training session. And the notice reminding us about the session? It was sent via, you guessed it, the very big vendor's corporate email system.

"You know, the one they're going to train us on..."

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