, DRAWER closed

User at this manufacturing plant calls the help desk because her PC keeps losing network connectivity -- and she says she even knows what's triggering the problem, reports a pilot fish on the scene.

"She insisted that her PC would lose network connectivity every time she shut her heavy metal desk's file cabinet drawer," fish says. "Sure enough, it did.

"Replacing the PC made no difference -- the new one still lost connectivity when the drawer closed. The cable was firmly seated in the network port, and the cable run didn't go anywhere near the drawer.

"But it turned out that a leg of the desk was resting on the network cable, which had worn quite through. The vibration from closing the heavy file drawer door was enough to cause the disconnect."

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