Update: How to get the macOS ‘High Sierra’ GM

Apple's free desktop preview let Mac owners try out High Sierra this summer as a public beta. The golden master is now available.

Apple Mac OS High Sierra [ home screen ]

Apple has released a golden master candidate for macOS High Sierra, the desktop operating system slated to debut Sept. 25. The first public preview of the upcoming OS arrived June 29.

A summertime beta program let anyone with a Mac -- including workers with their BYOD MacBook Airs and MacBook Pros, and IT admins responsible for supporting Apple's OS -- try out the upgrade, test application compatibility and explore its new features and functionality.

If the past is any predictor, as many as 3 million Mac owners worldwide -- the number estimated to have downloaded and installed last year's public beta of macOS Sierra -- gave High Sierra a go before Apple tapped it as done.

Apple runs its public beta program a lot differently than does Microsoft, the enterprise king. We have the proof: Answers to questions about everything from release cadence to support. 

macos high sierra beta installation screen Apple

What is a public beta? It's a preview of an upcoming operating system, in this case macOS High Sierra, available to any Mac owner.

Access is what separates the public beta from its predecessor, the developer-only beta Apple debuted June 5 at its Worldwide Developers Conference (WWDC). That version was available only to registered developers, who pay $99 annually to download previews, utilize Apple's APIs and submit products to the company's App Store and Mac App Store.

Has Apple issued the public beta for macOS High Sierra yet? Yes. Apple released the first of a series of public betas on June 29, four days after it delivered one for its latest mobile operating system, iOS 11. The desktop/laptop OS went through several iterations before today's GM candidate arrived.

How do I get in on the public beta (and the GM)? Sign up with an Apple ID, the username and password combination that authenticates access to iCloud, the company's sync-and-storage service. Apple's public beta program is free, and a single registration gives access to both iOS and macOS previews.

After registering, each Mac had to be "enrolled" in the public beta by downloading and installing the macOS Public Beta Access Utility, available from this website. A similar download -- called a "configuration profile" -- had to be retrieved and installed on an iOS device, such as an iPad Pro or iPhone, to enroll it in the beta.

Once the Mac is enlisted in the program, and the first beta is manually downloaded and installed from the Mac App Store, future updates were automatically offered to said Mac. Enrolled iPhones and iPads will be proffered the public beta; to download and install iOS 11, choose "Settings > General > Software Update."

How long has Apple offered public betas? Mac public previews restarted in 2014 with a summer beta of OS X Yosemite. (Fourteen years earlier, Apple did a one-off, a $30 preview on CD-ROM, for what ultimately shipped as OS X 10.0, aka "Cheetah.")

Apple followed with the first iOS public beta in 2015 when it previewed iOS 9.

Is there a way to configure a number of Macs for the public beta? Simple answer: No.

Unlike, say, Windows Insider, Microsoft's public preview program, there's no way for an IT administrator to set multiple Macs so that they can access, download, install and run the High Sierra preview. Each Mac user must enroll their device(s) using their own Apple ID.

An admin's best bet would be to craft an email that points employees to the appropriate URLs, such as the registration page and enrollment page.

How many High Sierra public betas does Apple issue? It varies.

In the past three years, Apple released seven (Sierra, 2016), six (El Capitan, 2015) and six (Yosemite, 2014) public betas, with an updated version appearing, on average, every two weeks.

What about support? Where do I go for that? You're on your own.

Apple doesn't offer support, not even a dedicated user-to-user discussion support group where queries to more experienced hands can be made. Compared to Microsoft, which regularly publishes posts to its Insider blog and hosts multiple Insider-specific discussion groups, Apple runs a bare bones beta.

How do I get off the beta train? It's pretty easy.

On a Mac, pick "System Preferences" from the Apple menu, then click the "App Store" icon. Click the "Change" button next to the line "Your computer is set to receive beta software updates," then confirm by choosing "Do Not Show Beta Software Updates" in the ensuing dialog.

When High Sierra releases Sept. 25, you can install it from the Mac App Store without having to revert to the version that ran the Mac before the public beta was applied.

I'd like to dump the beta and return to Sierra [or whatever was on the Mac before]. How do I do that? Follow the instructions here, which assumes you made a backup of the Mac or iOS device before jumping into the public beta.

You did that, right?

Anything I need to do before jumping on the beta? Back up your Mac or iOS device.

Running beta without a backup in the bag is like driving without a seat belt. And no airbags. In a car without headlights. At night. In the rain.

That's especially true if the machine or device running the beta is the only one in your possession. (Frankly, that will be the case for most who run an Apple preview, whether they're a consumer or employed by a Fortune 100 multi-national.)

Back up the Mac using the already-on-the-system's Time Machine application. If you've never backed up a Mac, this support document spells it out.

For an iPhone or iPad, it's best to back up using iTunes. Here's how. Alternately, you can do an over-the-air backup to your iCloud account. (Those who rely on Microsoft Exchange -- whether on the company premises or through Office 365 -- should take the iTunes route, as it backs up the messages that have previously been downloaded to the device.)


Copyright © 2017 IDG Communications, Inc.

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