IT enough for ya?

After a series of company acquisitions, this IT pilot fish is on the team tasked with migrating everyone to a standardized desktop.

"Naturally, some PCs had issues post-migration," says fish. "We were able to make many of them usable again, but a few encountered problems we had not seen before and eventually the PC needed to be reimaged.

"We had one user who objected to this and insisted we fix his computer. We were getting a 'User Profile Service failed the logon' error and, no matter what we tried, we could not resolve the issue.

"I explained to him in my best computerese that there was most likely some corruption within Windows preventing his new domain account from logging on, and that we had researched, found and tried multiple fixes, none of which worked.

"I told him, 'It's most likely the cumulative effect of the machine being migrated through several different acquisitions, and there's little else we can do.'

"He replied, 'That was not a very IT-type response.'

"I looked him straight in the eye and said, 'In that case: Your computer's messed up, we can't fix it, and you're getting a different one. Is that IT enough?'

"I had to suppress my laughter as he turned red and stormed out."

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