10 hottest tech skills for 2017

Are your assets bankable in 2017? Hiring managers say they'll seek out these skills most in the New Year.

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Help desk/technical support

35% of respondents with hiring plans said they will be seeking people with this skill in the next 12 months.

BCU's Zulpo is looking for a new service desk manager to replace someone who recently left. He says he knows he's competing with many other employers as he tries to recruit help desk talent, but he still has high standards for this hire.

"We're looking for someone who not only can handle tickets coming in but can help us bring in best practices, policies and procedures," Zulpo says.

Help desk staff remains in high demand because technology is so pervasive, says Rafi Khan, the former CIO at Riverside Community Care and now a senior consultant at Open Minds, a health and human services management consultancy.

That's also why it's critical to find the right people for these jobs. Even though support technician is sometimes seen as an entry-level position, Khan says companies often require candidates to have broad knowledge about different hardware and software systems so they can handle requests from all over the organization.

IT staffing firm Robert Half Technology lists help desk and desktop support professionals (especially Tier 2 and Tier 3 personnel) among the most in-demand tech workers for 2017. It says annual salaries range from $36,000 to $51,750 for Tier 1 workers, and from $60,000 to $80,500 for Tier 3 professionals.

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