Next-Generation EMM for the Mobile Enterprise

As EMM evolves into a broader ‘digital workspace,’ what steps do enterprise IT leaders need to take?

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Uber, Airbnb, and GE Digital all serve as prime examples that the highly touted digital transformation is no longer a trend, it’s a growing reality for tech-based startups as well as traditional mainstream enterprises. Understandably, this evolution is completely changing how organizations operate – specifically how they collect and leverage data.

As vision shifts to reality, organizations need to focus on not only empowering the customer through data-laden environments – they also need to step up how they enable their entire workforce to make the most of today’s powerful mobile technologies.

This ongoing digital transformation is fueling the fire to rapidly evolve enterprise mobility management (EMM). EMM is no longer about the solution, service, or even the device. Instead, next-gen EMM is about providing users with a highly secure digital workspace that’s capable of truly empowering rather than restricting user productivity.

EMM enables IT teams to facilitate and secure the entire spectrum of devices, apps, data, as well as the browsing experience. This all starts with ensuring that users have the access they need to do their jobs. At the same time EMM should ease the burden on IT as it tries to manage mobile infrastructure at every level, whether that’s industry-specific compliance concerns or adhering to company policies.

In an increasingly complex mobile environment, simplicity remains an important goal to keep users happy and productive. For instance, VMware’s AirWatch utilizes a categorized app catalog that allows users to access recommended apps for their specific industry or use case. In addition, the AirWatch Content Locker app lets users securely access documents and files from corporate repositories and clouds but also enables full document editing capabilities on the go.

Looking forward, EMM will continue to increase in importance as organizations enter into the Internet of Things (IoT) realm. After all, IoT is ushering in an expansive array of new endpoints connected to the enterprise network. EMM will need to evolve to ensure that all of these new device types – some of which may not even exist today – are not only connecting but doing so securely.

The growing need to empower users in no way lets IT off the hook when it comes to security. There’s a constant need for balance; a properly deployed EMM platform must enable users with enough access to corporate resources to get their work done, while protecting corporate data and respecting end-user privacy.

The best EMM offerings include robust identity management tools with single sign-on capabilities to create the digital workspace where all the user’s apps all come together on a user’s smartphone, tablet, laptop, or other mobile device. When coupled with simplified onboarding, a few quick steps serve as a gateway to populate the device with everything the user expects and needs to be productive.

Copyright © 2016 IDG Communications, Inc.