IT resume makeover: Emphasize your 'X factor'

After a 17-year climb through the IT ranks at a major financial firm, this month’s resume makeover candidate found herself unemployed and with a mundane resume. Here's how expert Donald Burns uncovered her 'wow factor.'

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Tatiana Shevchuk spent 17 years climbing the IT ladder at a major financial institution. When her position was eliminated, she was confident that her resume, packed with a long list of achievements and successes, would quickly land her a new job at the IT manager level or above. But as the weeks went by responses were few and far between.

She thought she knew the reason for her lack of responses. "My resume was simply plain. There was no "wow" factor, even when I read it. After 17 years with the same company, I got buried under outlining my responsibilities and accomplishments, and I could tell there was something I wasn't describing, but I didn't know what it was," Shevchuk says.

What was missing? It's what career coach, resume writer, job search expert and founder of Executive Promotions, LLC Donald Burns calls the "X-Factor" -- that combination of passion, personality and confidence that sets one candidate apart from others.

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