Supply chain demands

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Most companies that we've seen can get a 3% to 5% bottom-line cost reduction with focused visibility, and what we mean by that is, provide visibility across the divisions and across the supply chain partners. And that simple part of it is a huge win. Because now, no longer are you spending the next 45 minutes to an hour on the phone trying to figure out where the products are by calling the warehouses, calling the trucking companies and all of that. Now everyone has got the same view in front of them - the same plan, the same inventory levels, the same supply - and they can all see the same things, and now they can make joint plans together.

O'Marah: We recently polled 200-plus supply chain professionals and asked them, "What are your top metrics for supply chain improvement?"

The top responses, in order, were inventory efficiencies, fill rates and total logistics costs. We then asked them how much they had improved. No. 1, they have improved substantially, and No. 2, they expect improvements of 20%-plus against these metrics.

And these are people in the trenches doing the actual work. So the feeling is, from an ROI perspective, [that] this is where we go to persuade our boss that it's worth doing.

This roundtable was a joint effort by Computerworld and ebizchronicle.com

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