Collaboration Gets It Together

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Functions of Common Collaborative Tools

Matching collaborative tools to appropriate functions is key to creating an efficient virtual workspace.

  E-mail Chat Instant messaging Discussion boards Webcasting Virtual workgroup E-commerce apps
Design
Goal-setting
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Norm-setting
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Business rules
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Roles & responsibilities
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x x x
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Custom interface
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x
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x
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Wizards & templates
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Data Collection
Web-based media x
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x x x
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Rich media
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x x
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Enterprise data
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x
Document management x
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x
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Processing
Productivity tools x
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x
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Data analysis tools
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x
Group decision tools
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x
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Application sharing
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x x
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Action
Project management x
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Workflow x
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Discussion
Synchronous
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x x
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x
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Asynchronous x
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x
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x x
Streaming
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x x x
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Structured
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x
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Organized
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x
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Branching & linear
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x
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Forms-based
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Access
Web access
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x x x x x x
E-mail access x
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Wireless access x x
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Success Factors
Shared presence
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x x
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x
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Personal information
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x
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x
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Consulting & training
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x x
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Time-bounded events
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x
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Team building
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X = Supported,

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= Partially supported

Source: Caucus Systems, Ann Arbor, Mich.

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Copyright © 2002 IDG Communications, Inc.

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