Snapshot: The Seattle Times Co.

Project scope: 1,150 IP handsets across 25 sites

Key vendor: Avaya

Challenge: Running VoIP over aging cabling infrastructure

Benefits: Simplified both PBX management and the annual moves of 25% of its workforce

Unexpected hurdle: Dot-com bust and Sept. 11 left the company with no budget for new cabling plant required for VoIP

Unexpected reward: Came in on budget and reduced monthly phone bills by 20% to 25%

Special Report

VoIP Goes Mainstream

Stories in this report:


Copyright © 2005 IDG Communications, Inc.

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