Project scope: 1,150 IP handsets across 25 sites
Key vendor: Avaya
Challenge: Running VoIP over aging cabling infrastructure
Benefits: Simplified both PBX management and the annual moves of 25% of its workforce
Unexpected hurdle: Dot-com bust and Sept. 11 left the company with no budget for new cabling plant required for VoIP
Unexpected reward: Came in on budget and reduced monthly phone bills by 20% to 25%
VoIP Goes Mainstream
Stories in this report:
- VoIP Goes Mainstream
- VoIP: Ready for Prime Time
- Snapshot: The Seattle Times Co.
- VoIP Case Study: Small Project Works Out the Kinks
- VoIP Case Study: Wireless Joins Hospital's VoIP Mix
- VoIP Case Study: Call Centers Put on Speed Dial
- VoIP Case Study: Fashion Designer Gets Hip to IP
- VoIP Is Scary
- The Hidden Costs, and Savings, of VoIP
- The VoIP Management Challenge
- Breaking Through IP Telephony
- VoIP Security Rating Scale
- Ground Rules for VoIP Security Testing
- Laying the Groundwork for IP Telephony
- Bridging the IP Migration Gap
- The VoIP security checklist
- VoIP Security a Moving Target
- A VoIP Security Plan of Attack
- Avoiding Potholes on the VoIP Path
- Computerworld VoIP Data Points