Sidebar: Lend Lease's Project HighRISE

Objectives: Revamp global service, systems and security management functions by deploying an array of products to improve security and IT staff productivity.

Challenges: Lend Lease fought the clock to roll out 18 products from six vendors in 12 months -- without hiring a systems integrator.

Payoff: Lend Lease is on track to save at least $1.2 million in labor annually by automating patching and at least $500,000 in help desk costs by automating password support functions. It can also identify and react to attacks more quickly. Staff response times to problems have improved by 30%.

Copyright © 2004 IDG Communications, Inc.

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