Computerworld Data Points - CRM

As part of Computerworld's Special Reports and Knowledge Centers, Data Points are a growing catalog of valuable data and statistics compiled to help IT executives make crucial business and technology decisions. They're compiled by Computerworld's award-winning journalists and presented in the form of powerpoint slides that can be easily downloaded and incorporated into your own presentations, all for FREE!

Beginning with our inaugural CRM series, presentations will be added at the rate of about one per month.

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CRM Series Slides


The 10 slides from this Special Report discuss key vendors, maturity level and assign an overall grade to the ROI value of CRM within several verticals:

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- Automotive, Financial Services, Government, Health Care
- Consumer Goods Manufacturing, Pharmaceuticals, Retail

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Plus, statistics about:

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- Whether you should buy or build
- CRM's impact on businesses that have implemented it
- Toughest challenges to implementation

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Download this slide package

Special Report

CRM Goes Vertical

Stories in this report:

Related:

Copyright © 2004 IDG Communications, Inc.

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