Who Makes What

Average annual salaries of help desk workers in the U.S.:

Call screeners and help desk dispatchers$31,293

Level 1 support technicians$37,195

Level 2 support technicians$45,425

Level 3 support technicians$55,211

Help desk support managers$69,382

Director-level help desk supervisors$95,519

Base: 2007 Practices & Salary Survey of 758 industry professionals Source: HDI

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