In an April 2006 survey, <i>Computerworld </i>asked its readers about the benefits and challenges of mobile technology. In the IT manager's world, security is the biggest issue, while end users are most concerned with the ups and downs of staying connected. And although most respondents report a return on investment from mobile devices, they also acknowledge that supporting those users is far more expensive than supporting desktop users.
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BASE: 190 IT professionals. *Indicates respondents could choose all that apply.
SOURCE: Exclusive Computerworld survey, April 2006
See the complete Faces of Mobile IT special report.