Vista Ultimate users fume, rant over Windows 7 deals

'Suckers that bought Vista Ultimate, myself included, are screwed,' says one user

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"Those suckers that bought Vista Ultimate, myself included, are screwed," said yet another commenter. "There isn't a chance in hell that I am paying $219 for what should really be Vista SP2. We were promised 'extras' which we never got, now we are being excluded from the pre-order special. Anyway even at $49, it is still too much to pay."

The extras that commenter mentioned refer to "Ultimate Extras," one of the main features Microsoft cited in the months leading up to the 2007 release of Vista Ultimate to distinguish the operating system from its lower-priced siblings. According to Microsoft's marketing, Extras were to be "cutting-edge programs, innovative services and unique publications" that would be regularly offered only to users of Vista's highest-priced edition.

But users soon began belittling the paltry number of add-ons Microsoft released and the company's leisurely pace at providing them. Just five months after Vista was launched, critics started to complain.

Earlier this year, Microsoft dumped the feature, saying that it would instead focus on existing features in Windows 7 rather than again promise extras.

The furor over Vista Ultimate has even reached analysts' ranks. In May, Michael Cherry of Directions on Microsoft urged Microsoft to give Vista Ultimate owners a free upgrade to Windows 7. "It would buy them a lot of good will, and I don't think it would cost them much," Cherry said at the time.

Some of the commenters in the latest Computerworld stories about Windows 7 echoed Cherry.

"I am running Vista Ultimate and feel ripped off by Microsoft because ... [we] never received the extras we paid good money to get," said "Hellfire" in a long comment. "The very least that they should do is offer a heavily-discounted upgrade to Windows 7 Ultimate to those that have lost money by purchasing Vista Ultimate."

Copyright © 2009 IDG Communications, Inc.

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