Despite a report quoting a Microsoft executive saying that no current-generation phones can be upgraded to the forthcoming Windows Mobile 7, the company refused to confirm those comments.
On Monday, APC magazine quoted Natasha Kwan, general manager for Microsoft's Mobile Communications Business in the Asia-Pacific region, as saying that current phones can't be upgraded to Windows Mobile 7.
In a statement, Microsoft said it could not confirm whether any current Windows Mobile phones can be upgraded.
"For Windows Phone 7 Series we are enforcing a strict set of hardware requirements to ensure a consistently great experience for end-users and developers. While we cannot confirm that WM6.X phones that satisfy those requirements will be upgradeable, every Windows Phone 7 Series device will be upgradeable with improvements and features we deliver with subsequent Windows Phone 7 Series releases," the company said.
"That seems to be their default response these days," said Matt Rosoff, an analyst with Directions on Microsoft. "They don't want to talk about backwards compatibility, and I suspect the reason is because the news is not going to please their partners and current customers."
Rosoff said he doubts that any current phones will be upgradeable to Windows Mobile 7.
That fact may hurt sales in the short term, since some customers will likely decide to wait for Windows Mobile 7 phones to come out rather than buy current-generation phones.
"I think they'll have a hard sell for the next six months," he said.
Still, Microsoft has made a good decision, Rosoff said. "It was the right thing in the long run to start from scratch," he said.
That's because Microsoft was able to offer more innovative features in Windows Mobile 7 without having to build on the legacy versions of the software.
The Windows Mobile community may be further disappointed by changes that will affect developers and thus applications for the new platform. Microsoft is also not saying much on this issue, but many onlookers believe that applications for current Windows Mobile software will have to be rewritten for Windows Mobile 7. That's in part because the community expects that applications for Windows Mobile 7 will require that developers use different tools, such as Silverlight, than they do to build applications.
Microsoft hasn't aggressively pushed its new Windows Mobile Marketplace, so the changes might not have a huge effect, Rosoff said. The Marketplace has around 800 applications, compared with Apple, which has more than 100,000 apps in its iPhone App Store.