Here are links to the vendors named in our story, "BI: 'Voice of the customer' programs combine feedback in one place."
Allegiance
Attensity
Autonomy
BuzzMetrics
(now part of Nielsen)
www.nielsen-online.com/products_buzz.jsp?section=pro_buzz
Clarabridge
Converseon
Crimson Hexagon
Cymfony
Dow Jones Insight
www.dowjones.com/product-djinsight.asp
EmPower Research
Jive Software
Kana
Kickapps
Lithium Technologies
Medallia
MediaMiser
Mindshare Technologies
Mzinga
Netbase
NM Incite
Radian6
ResponseTek
RightNow
SAS Institute
www.sas.com/software/customer-intelligence
Scout Labs
(now part of Lithium Technologies)