At DirecTV, the CEO and CIO Are on the Same Wavelength

Columnist, CIO |

Michael White, CEO of DirecTV, describes the company's innovation culture and what he expects from his CIO).

How does IT affect the business of DirecTV?

We process 20 million bills a month, our website receives a half million unique visits a day, and we have 30,000 technicians and call agents in 38 call centers. So any way you look at it, IT is critical to our business as a leading provider of digital television entertainment services. For example, we have an active decisioning engine in our call centers.

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This story, "At DirecTV, the CEO and CIO Are on the Same Wavelength" was originally published by CIO.

Martha Heller is CEO of Heller Search Associates, an IT executive recruiting firm specializing in CIO, CTO, CISO and senior technology roles in all industries. She is the author The CIO Paradox: Battling the Contradictions of IT Leadership and Be the Business: CIOs in the New Era of IT. To join the IT career conversation, subscribe to The Heller Report.

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