At DirecTV, the CEO and CIO Are on the Same Wavelength

Michael White, CEO of DirecTV, describes the company's innovation culture and what he expects from his CIO).

How does IT affect the business of DirecTV?

We process 20 million bills a month, our website receives a half million unique visits a day, and we have 30,000 technicians and call agents in 38 call centers. So any way you look at it, IT is critical to our business as a leading provider of digital television entertainment services. For example, we have an active decisioning engine in our call centers.

To continue reading, register here to become an Insider . You'll get free access to premium content from CIO, Computerworld, CSO, InfoWorld, and Network World. See more Insider content or sign in.

This story, "At DirecTV, the CEO and CIO Are on the Same Wavelength" was originally published by CIO.

Copyright © 2014 IDG Communications, Inc.

It’s time to break the ChatGPT habit
Shop Tech Products at Amazon