Web conferencing shootout: WebEx vs. GoToMeeting vs. MyTrueCloud

See how these Web conferencing services compare

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MyTrueCloud My Web Conferences

MyTrueCloud is just coming out of stealth mode, and it hopes to challenge WebEx and GoToMeeting for a share of the meetings and webinars market with aggressive pricing, enhanced privacy and security, and high quality.

MyTrueCloud touts having no plug-ins or applications to install for My Web Conferences, but on a PC or Mac it requires Flash to use your microphone and webcam, as well as Java to record your screen. For non-computer-literate folks, these can be barriers. I had one conference where a creative director skipped over the Flash permission dialog and was never able to make himself heard; I take part of the blame for that as I didn't try to train him or set him up ahead of time. I know that MyTrueCloud is working on an improved user interface that will alleviate such problems.

Free toll-free minutes are part of most My Web Conferences subscriptions except for the $19-per-month 10-participant plan. That alone might make the product attractive for companies that incur high telephony charges for conferences. Additional toll-free minutes are available for 7 cents each on all plans. Using MyTrueCloud's VoIP is free, and you can integrate MyTrueCloud with Skype.

MyTrueCloud has an approach using meeting "rooms" to which an administrator can give different properties for different purposes: interviews, sales meetings, team meetings, webinars, and so on. This makes My Web Conferences competitive with WebEx Meetings and the lower end of WebEx Event Center, as well as with GoToMeeting and GoToWebinar. These rooms also have some of the same functionality found in Podio.

MyTrueCloud offers 30-day free trials for all its products -- not only its Web conferencing, but also its CRM products, file sharing, document management, and collaboration suite. Given the aggressive pricing on the product itself and on toll-free conference calling, evaluating My Web Conferences in particular is worth doing for companies that need to control their conferencing budget.

My Web Conferences allows you to set the size of your video image, as well as choose your webcam and microphone. Larger images use more bandwidth. Most other Web conferencing systems don't allow you to control the camera resolution from within the product.

Pros:

  • High-quality integrated Web-based service with unlimited meetings, free mobile apps, intranet, wiki, IM, and simultaneous video and screen sharing
  • Surveys and polls
  • High-security authentication and encryption
  • No proprietary software download required
  • Connect with smartphones, tablets, and laptops on any browser and OS
  • Record meetings in AVI format
  • Less expensive than competitors except for free Podio Lite and free 3-person WebEx

Cons:

  • Requires Flash and Java for full functionality
  • UI is currently somewhat unpolished and requires some training for proper use

Pricing: $19 per concurrent meeting per month (10 participants, no included toll-free minutes) to $299 per 2 concurrent meetings per month (1,000 participants, 3,000 included toll-free minutes).

Next: How to choose

My Web Conferences
My Web Conferences allows you to set the size of your video image, as well as choose your webcam and microphone. Larger images use more bandwidth. Most other Web conferencing systems don't allow you to control the camera resolution from within the product.
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