Pilot fish gets a request to order toner for a printer, but he needs the printer's serial number to place the order.

"So I went to the user's cubicle, explained to her what I was doing and turned the printer sideways," fish says.

Then he finds and copies down the serial number, turns the printer back around and leaves the cubicle to order the toner.

Next day, the user comes to fish's office -- and she's furious. Her computer isn't working, and she accuses fish of messing it up when he worked on it before.

They walk back to the cubicle. User sits down and violently shakes her mouse back and forth to demonstrate that the PC isn't working.

Fish reaches over, presses the power switch -- and the computer comes to life.

Sighs fish, "It was then that the she told me there was a thunderstorm early in the morning and there was a brief power failure."

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Copyright © 2009 IDG Communications, Inc.

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