Because nontechnical is what he's all about

Pilot fish is summoned by a nontechnical boss to clear up an e-mail problem for a company executive.

"There, I learned that the executive had mistakenly sent an e-mail message to hundreds of recipients outside the company's e-mail system," sighs fish.

"The e-mail message could not be recalled because the recipients are all outside our e-mail system."

Fish carefully explains the technical reasons the mail can't be recalled. But he's got an alternative resolution: Fish and the exec draft a new e-mail to the external recipients, apologizing for the e-mail message sent in error.

With the exec seemingly satisfied, fish leaves the exec's office and goes on with his work.

But later that day, nontechnical boss runs into the exec and asks if his e-mail problem was resolved. Exec replies, "No, I was told that no technical solution existed."

Enraged, nontechnical boss storms into the pilot fish's cube and shouts, "Next time you lack a technical solution for a problem, I want to know about it!"

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Copyright © 2009 IDG Communications, Inc.

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